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Jim Ellis Ford Sandy Springs
Atlanta, GA
550 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 550 reviews
October 15, 2021
Robert was the best ever! Highly recommend him and Jim Ellis Ford dealership. No pressure sales, very empathetic, and just all around great people! Ellis Ford dealership. No pressure sales, very empathetic, and just all around great people! More
by jfordham08
Employees Worked With
Robert Talbert
September 29, 2021
Great service & pleasant staff. Made me feel at ease & quickly got my car serviced. I will come back all the time quickly got my car serviced. I will come back all the time More
by Darnell
September 18, 2021
Did not service my vehicle properly. I was charged for services and I have a service plan. services and I have a service plan. More
by jonsanders45
Employees Worked With
September 10, 2021
The old dealer did a terrible job on the brakes using after mark pads without telling me . The first thing Ellis came out and told me after checking the breaks was that the initial pad replacement was do after mark pads without telling me . The first thing Ellis came out and told me after checking the breaks was that the initial pad replacement was done with after market pads and did I know this ? The answer was no . Dishonest to say the least ! Ellis did the job the right way and I am very satisfied . The service contact gentlemen was excellent. Thank you More
by howieseidelrednick
August 31, 2021
Great service department with honest diagnosis and pricing. Really appreciate the veteran / first responder discount as well. Nice they acknowledge service to country and the community! pricing. Really appreciate the veteran / first responder discount as well. Nice they acknowledge service to country and the community! More
by F150 5.0 4x4
Employees Worked With
Josh
August 25, 2021
I had a fast yet thorough oil change, complete with them vacuuming and washing the car. Enjoyed the lounge area where I was able to have some refreshments and connect to WiFi while I waited. vacuuming and washing the car. Enjoyed the lounge area where I was able to have some refreshments and connect to WiFi while I waited. More
by Art A
Employees Worked With
Ariq
August 17, 2021
I ordered my Bronco through them and they were wonderful and kept me fully informed while we waited for it to Arrive! Great Service and did not have to haggle on price! and kept me fully informed while we waited for it to Arrive! Great Service and did not have to haggle on price! More
by jchhamilton
Employees Worked With
Kevin Jeffries
July 24, 2021
They couldn't fix my 2003 Expedition "Check Engine" light because a fuel tank was not available. Not so much Ellis fault but certainly a FORD motor company issue in not supporting a vehicle. The tank issue because a fuel tank was not available. Not so much Ellis fault but certainly a FORD motor company issue in not supporting a vehicle. The tank issue is known to ford and Lincoln, but you have to replace the entire tank, not just the non functional part. This is a failure in manufacturing and logistics. It should only require replacement of a part on top of the tank to be replaced. FORD should have tanks in their spare parts supply chain. Not buying another Ford in the future! More
by Rikshipmkr
