Jim Ellis Ford Sandy Springs

I received great service and response from everyone at the dealership. Outstanding customer service and understanding of your products! the dealership. Outstanding customer service and understanding of your products! More

I had the pleasure of working with Tyon in finding the perfect Bronco Sport for me. He was the first one who reached out following my inquiry, and consistently (without being annoying) checked in with me perfect Bronco Sport for me. He was the first one who reached out following my inquiry, and consistently (without being annoying) checked in with me regarding my interest and preferences. He was both personal and professional throughout the buying process. Tom (sales) and Lauren (finance) were also a joy to work with. More

Tyon! Was persistent on getting me into the vehicle that I wanted and just that happened , he even came in early to secure the deal! Above and beyond custo Was persistent on getting me into the vehicle that I wanted and just that happened , he even came in early to secure the deal! Above and beyond customer service ! More

Jim Ellis Ford was impressive to work with. The site was clean and well organized. They had the vehicle ready for test drive upon arrival. Thom Hostetter was fantastic. Thom has a great approa The site was clean and well organized. They had the vehicle ready for test drive upon arrival. Thom Hostetter was fantastic. Thom has a great approach and you can tell he loves what he does. More

Keyvonte (sales), Ariel (manager) and Lauren (finance) were amazing. Attentive, patient and transparent!!! I got a great deal and it was super easy. They got me in, out and on my way in a few hours. Yo were amazing. Attentive, patient and transparent!!! I got a great deal and it was super easy. They got me in, out and on my way in a few hours. You need to buy a car from here and ask for them. More

I had the pleasure of working with Joseph Ferrell, a Salesman at Jim Ellis Ford in Sandy Springs. He was incredibly friendly, polite, and helpful as he assisted me in the purchase of a Lexus GX. I'd had Salesman at Jim Ellis Ford in Sandy Springs. He was incredibly friendly, polite, and helpful as he assisted me in the purchase of a Lexus GX. I'd had several terrible experiences prior to purchasing this car with other salespeople at other dealerships across the country and this was a markedly different experience. I threw several complicating factors Joseph's way during the purchase experience (I live in New Orleans (not Atlanta), I register my car through an entirely different state, and I had my Father-in-Law pick up the car from the dealership), but Joseph handled all of these things with grace and kindness. I still haven't seen the car in person but my Father-in-Law said it's "the nicest vehicle he has ever driven" and had nothing but high praise for all aspects of the car. Can't wait to drive it home in a few short weeks. Thank you Joseph!! More

I had a very nice experience buying my F-150 at this dealership. Thom made it extremely smooth and quick. He is very professional and personable. The entire experience didn’t feel like just a transactio dealership. Thom made it extremely smooth and quick. He is very professional and personable. The entire experience didn’t feel like just a transaction. Thank you Thom. More

Robert was so helpful and helped us through the process. He's there for us with any questions we may have on our new vehicle. He's there for us with any questions we may have on our new vehicle. More

Tyon was outstanding -. he listened and answered all of our questions. No high-pressure sales push - just a sincerely helpful and genuine salesman wanting to get us into be he listened and answered all of our questions. No high-pressure sales push - just a sincerely helpful and genuine salesman wanting to get us into best vehicle for our needs. More

Don’t ever go to this dealer! I bought a 2022 demonstrator in March and they tried to deliver it with bugs on the bumper, scratches, rust on the break shoes, and a hole in the dri I bought a 2022 demonstrator in March and they tried to deliver it with bugs on the bumper, scratches, rust on the break shoes, and a hole in the drivers seat cushion! I managed to at least get the car washed and cleaned and a promise the seat cushion would be replaced. It is now 3 months later and they have gone completely dark. I am gonna to file a claim with the states attorney general and just filed a claim with Ford Customer Service More