Jim Ellis Ford Sandy Springs

your free offer car wash was a scam. They only washed the front of car. Left the back dirty which could not be seen when I drove off. front of car. Left the back dirty which could not be seen when I drove off. More

The old dealer did a terrible job on the brakes using after mark pads without telling me . The first thing Ellis came out and told me after checking the breaks was that the initial pad replacement was do after mark pads without telling me . The first thing Ellis came out and told me after checking the breaks was that the initial pad replacement was done with after market pads and did I know this ? The answer was no . Dishonest to say the least ! Ellis did the job the right way and I am very satisfied . The service contact gentlemen was excellent. Thank you More

Great service department with honest diagnosis and pricing. Really appreciate the veteran / first responder discount as well. Nice they acknowledge service to country and the community! pricing. Really appreciate the veteran / first responder discount as well. Nice they acknowledge service to country and the community! More

I had a fast yet thorough oil change, complete with them vacuuming and washing the car. Enjoyed the lounge area where I was able to have some refreshments and connect to WiFi while I waited. vacuuming and washing the car. Enjoyed the lounge area where I was able to have some refreshments and connect to WiFi while I waited. More

I ordered my Bronco through them and they were wonderful and kept me fully informed while we waited for it to Arrive! Great Service and did not have to haggle on price! and kept me fully informed while we waited for it to Arrive! Great Service and did not have to haggle on price! More

They couldn't fix my 2003 Expedition "Check Engine" light because a fuel tank was not available. Not so much Ellis fault but certainly a FORD motor company issue in not supporting a vehicle. The tank issue because a fuel tank was not available. Not so much Ellis fault but certainly a FORD motor company issue in not supporting a vehicle. The tank issue is known to ford and Lincoln, but you have to replace the entire tank, not just the non functional part. This is a failure in manufacturing and logistics. It should only require replacement of a part on top of the tank to be replaced. FORD should have tanks in their spare parts supply chain. Not buying another Ford in the future! More

The JE team was great. Honest, responsive and really helped me get the car I wanted. I felt like the sales team was advocating for me. helped me get the car I wanted. I felt like the sales team was advocating for me. More

I ordered my mustang from the factory through Jim Ellis. I have a history with the parent brand (Jim Ellis) and have purchased a could other vehicles from their VW team. I have experience with the VW servic I have a history with the parent brand (Jim Ellis) and have purchased a could other vehicles from their VW team. I have experience with the VW service team too. Overall JE Ford was easy to work with. Had a good offer and was able to do everything remotely so the first time I went there was to pick up the car. More

The team was extremely nice and my sales consultant took the time to answer all my questions. Mr. Rik also followed up after I purchase my truck to ensure all is well. Great service! the time to answer all my questions. Mr. Rik also followed up after I purchase my truck to ensure all is well. Great service! More