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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
589 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 589 reviews

July 07, 2023

Helpful friendly, good vibe amongst all employees. Everyone was welcoming and accommodating. Three more words.... More

by tainui.nc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Key Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel DeMoraes, John Aguirre
July 07, 2023

Evrryone there was polite and helpful, not pushy, but considerate of my time and preference More

by DeeElder55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Dupuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Carter
Jul 13, 2023 -

Jim Ellis Ford Sandy Springs responded

Deeelder55, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 05, 2023

Buying a car from Tyon was a great experience. He’s friendly, genuine, professional and easy to deal with. I would absolutely recommend Tyon to anyone who is looking for a new car. More

by Joy P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Jeffries, Tyon Turner, John Aguirre
Jul 12, 2023 -

Jim Ellis Ford Sandy Springs responded

Joy P, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 03, 2023

Robert was very helpful and pleasant to work with throughout the process of ordering and picking up our new hybrid maverick truck. More

by mbrich127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Hammer, John Aguirre, Ezequiel Rik, Vachagan Robert Yengibaryan, Kelvin Crawford
Jul 12, 2023 -

Jim Ellis Ford Sandy Springs responded

Mbrich127, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 02, 2023

Very diligent and accommodating of the client they are working with/for. Alex was very professional and courteous. More

by tsubamaster
Recommend Dealer
Yes
Employees Worked With
Alexander Lewis
Jul 12, 2023 -

Jim Ellis Ford Sandy Springs responded

Thank you for sharing your experience with us, Tsubamaster! Thanks again for your business! Take care!

July 01, 2023

Jim Ellis Ford in Sandy Springs (Georgia) provided top-notch service in the buying process. Everyone was very professional and courteous. I found the exact vehicle I was looking for at a great price. More

by Wheeler Dealer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kameelah Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Hammer, Joseph Ferrell
Jul 25, 2023 -

Jim Ellis Ford Sandy Springs responded

Wheeler Dealer, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

June 26, 2023

Expect all smiles and friendliness during the transaction. Once the deal is closed, if any issues arise, expect no effort from Kevin Jeffries in resolving the problem. He avoids your calls, prom More

by jonicushing
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Kevin Jeffries, John Aguirre, Joseph Ferrell
Jun 30, 2023 -

Jim Ellis Ford Sandy Springs responded

Jonicushing, we are so disappointed to learn of this situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 677-0700. We look forward to hearing from you.

June 26, 2023

Service / Customer service is very important to me, and Jim Ellis Ford Sandy Springs checked all of the boxes. One of the best buying experiences I've ever had. More

by TOSBORNE0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguirre, Jaylen Weaver
Jun 30, 2023 -

Jim Ellis Ford Sandy Springs responded

Tosborne0, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

June 24, 2023

I liked the professional, non invasive salesman at Jim Ellis Ford. He made purchasing a car a pleasure. More

by russomalley
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguirre
Jun 28, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Russomalley! If you have any further questions, please give us a call. We're always happy to help!

June 22, 2023

Excellent service from Jim Ellis from setting up a test drive of a Mach E to understanding the ordering process. I was kept informed throughout the process and the actual trade-in and purchase went smooth More

by DNicholson62
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Jeffries, John Aguirre, Ezequiel Rik
Jun 28, 2023 -

Jim Ellis Ford Sandy Springs responded

Dnicholson62, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

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