Back

Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
590 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
Contact Dealership

7555 Roswell Road

Atlanta, GA

30350

Directions

By Type

Showing 590 reviews

July 24, 2023

Inquired about a car that had an accident on the car fax . I specifically asked about the damage and the repairs. Was told it was completely fixed and in good shape. Inquired again (as I live 40 min away More

by villhome
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Don’t care to
Jul 30, 2023 -

Jim Ellis Ford Sandy Springs responded

Villhome, we are so disappointed to learn of this situation you have described. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

July 23, 2023

Really good service and car in a super good condition. I would definitely recommend someone there More

by victorfsilvaaz
Recommend Dealer
Yes
Employees Worked With
Key Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel DeMoraes, Jose Morazan
Jul 27, 2023 -

Jim Ellis Ford Sandy Springs responded

Victorfsilvaaz, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 20, 2023

Key went above and beyond to take care of us, after 22 months of waiting to get our Ford Maverick! More

by Pl0718
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Key Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguirre
Jul 25, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Pl0718! Thanks again for your business! Take care!

July 18, 2023

Excellent Service helping me purchase my wife’s car! Quickly and efficiently. I appreciate your professionalism! Thank you More

by jamie58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguirre
Jul 25, 2023 -

Jim Ellis Ford Sandy Springs responded

Jamie58, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 18, 2023

It was a pleasure working with Ezekiel. He did everything he could to help me make the purchase that made the most sense for me and I am grateful for that. More

by Jimmie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ezequiel Rik
Jul 25, 2023 -

Jim Ellis Ford Sandy Springs responded

Jimmie, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 15, 2023

Everyone knew what they were doing, which was appreciated! There were a lot of forms to sign (obviously) but they gave periodic updates and everyone was super friendly and nice. More

by kcharniga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Key Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguirre
Jul 19, 2023 -

Jim Ellis Ford Sandy Springs responded

Kcharniga, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 12, 2023

Ezequiel Rik was a true joy to deal with while purchasing my Tesla Model Y from beginning to end. I would highly recommend purchasing a vehicle from him. More

by pmcclary79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ezequiel Rik
Jul 14, 2023 -

Jim Ellis Ford Sandy Springs responded

Pmcclary79, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 11, 2023

Disappointed air wasn't put in tires and hubcap what's put on wrong smashing the air nossle. I will have to take it somewhere to get it fixed now. I won't be back. More

by lgalasso101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know.
Jul 25, 2023 -

Jim Ellis Ford Sandy Springs responded

Lgalasso101, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 677-0700 to discuss this further.

July 11, 2023

Thom was really helpful! He was everything I preferred in a contact at a car dealership - responsive, honest, and really nice. I’d recommend Thom to anyone and hope they get More

by jonathanvelez327
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Jim Ellis Ford Sandy Springs responded

Jonathanvelez327, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 10, 2023

David Attal took my '99 Mercury under his wing and handled the necessary repairs with professionalism and in a timely manner. I had never used Jim Ellis for repairs before, but I will be going back to More

by patriciamcmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Attal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Blood
Jul 12, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Patriciamcmorrow! Thank you so much for choosing Jim Ellis Ford Sandy Springs as your first choice for service!

...
47
...