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Jim Ellis Chevrolet - Service Center

Atlanta, GA

4.4
2,731 Reviews

2,731 Reviews of Jim Ellis Chevrolet - Service Center

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February 02, 2025

Retenza Grier is honest, knowledgeable and truly understands customer service. We stay Jim Ellis customers largely because of Retenza More

by BJCERMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. Retenza and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

February 02, 2025

It took almost 4 hours to have my oil changed and tires rotated. I had an appointment. More

by CAROLAH30033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Ellis Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Expect the Best! Service Manager Mr. David Theriault

February 01, 2025

Service manager worked to fit me in. My Corvette needed resetting after a battery drain that required replacing. I replaced the battery myself but, it caused a malfunction in several sy More

by sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Ellis Chevrolet responded

Sean, Thank you for your very kind review. Luis and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 31, 2025

Vladimir is honest, knowledgeable and truly understands customer service. We stay Jim Ellis customers largely because of Vladimir. More

by DARCFRICANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vladimir met your expectations. Thank you again for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

January 24, 2025

Excellent experience with the the Sales Manager (Adam) and Salesman (Mario)! Thanks very much! Sincerely, Brian More

by BrianTruex
Recommend Dealer
Yes
Employees Worked With
Adam and Mario
Jan 26, 2025 -

Jim Ellis Chevrolet responded

Thank you, Brian! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 18, 2025

I love ReTanza. . She's always professional and courteous. And always treats me as family. Great job Miss Grier! More

by duke7684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Retanza and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

January 18, 2025

Brian Baker is a great service rep. He is very knowledgeable and courteous. He always makes sure my car gets the proper service. Great job! More

by TONYHX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Jim Ellis Chevrolet responded

Tony, Thank you! Brian and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 17, 2025

Had a oil change and tire rotation done. Brian the advisor was great, I was send a video from thr technician, that was a brilliant idea. Please continue to do this with every customer if pos More

by Shariffwilliams27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Jim Ellis Chevrolet responded

Thank you, Shariff, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brian here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 14, 2025

i have been dealing with Jim Ellis for over 20 years and Vladimir Kochubey is the best employee they have. He is awesome. More

by BEDASSE
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Vladimir delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

January 10, 2025

I HIGHLY recommend Jim Ellis Chevrolet! Kyle somehow convinced me that I needed the new truck that I now LOVE (he was right!!!), Kalo maneuvered what was necessary for my deal to go thro More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle!
Jan 10, 2025 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience, Nikki! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault