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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,159 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,159 reviews

September 19, 2024

Vlad was very helpful! Great experience with the entire Ellis Chevrolet team! Highly recommend using this dealership! More

by jay_unis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Jim Ellis Chevrolet responded

Thank you, Jay, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Vlad and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

September 19, 2024

Great experience and answered all my questions. Tremendous service with a Big smile. Very satisfied More

by gaendo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

September 19, 2024

Thanks for all your time to make me happy, trust is a key and I trust the dealership More

by CLINTSTULTS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Jim Ellis Chevrolet responded

Thank you for your feedback on your recent visit to Jim Ellis Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience. Expect the Best! General Manager Ralph Sorrentino

September 18, 2024

If you need service on any Silverado 2500 and up Loan Pham is the best. Work is always done on time and from making the appointment to status updates she will keep you informed of any changes and time fr More

by gblack5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and Loan and our team look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

September 17, 2024

This was my first time selecting Jim Ellis as my dealership to attend to my 2023 Corvette C8. The dealership was referred by a good friend as being highly professional.( Nitin Mareskarkram.) I was More

by dh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Theriault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Caicedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

September 17, 2024

Retanza quoted me over $500 more than the Chevrolet app did for my running board part and installation. I caught it and she amended the quote, yet offered no explanation for the discrepancy. If my car wasn More

by Jmd914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2024 -

Jim Ellis Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

September 14, 2024

excellent customer service especially Vlalami. Always contact customer for updates on vehicle. Very satisfied with service team. More

by DUCLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that Vladimir and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

September 13, 2024

Got my truck in fast got oil leak fix fast thx to Lewis minimum downtime More

by a1cc08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell porter
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Sep 15, 2024 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! Luis and our team sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

September 12, 2024

No pressure to buy and great service. From Geovani Nava. He did not make me loose my time and was very professional. More

by CRCHIPOCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeovani Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. Jeovanni and our team appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

September 12, 2024

This is the WORST dealership I’ve ever been too. I’d never recommend anyone to go here More

by Kayla knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Loan Pham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2024 -

Jim Ellis Chevrolet responded

Kayla, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 457-8211 at your earliest convenience to discuss how we can turn this experience into a positive one.

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