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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,161 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,161 reviews

January 05, 2024

Oil change service took far too long to complete. In addition, the technician did not properly inflate the tires. More

by KURTBAUMGARDNER
Recommend Dealer
No
Employees Worked With
Claudine Mathews, Claudine Mathews
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Jan 10, 2024 -

Jim Ellis Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Kurt, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. We'd love to get to the bottom of this and turn things around for you.

January 04, 2024

Jayden did a great job. He was patient with all my questions and didn’t pressure. Thanks for the great experience! More

by Dclark1226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words for Jaylan, and for taking the time to leave us this wonderful feedback! Expect the Best! General Manager Ralph Sorrentino

January 04, 2024

Jaylan was amazing very patient communication was excellent he was an outstanding sale representative and very outgoing More

by Bigbabe365
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jaylan here at Jim Ellis Chevrolet. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

January 03, 2024

It was easy to make the service appointment. The work was done in the amount of time the service advisor said it would be. More

by David_lampp
Recommend Dealer
Yes
Employees Worked With
Loan Pham
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Jan 03, 2024 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

January 02, 2024

My service advisor was great! Catlinwas wonderful what made it a poor experience was the 4 hour long oil change I missed my sons doc appointment More

by SELLA1126
Recommend Dealer
No
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Jan 05, 2024 -

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

January 02, 2024

First class as ever! They are always quick to fix my car, and they always do a great job! More

by NWISEJR
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
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Jan 02, 2024 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

January 02, 2024

Professionals who take great care of my vehicle with great customer service. And attention to detail. More

by On the Road Again
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
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Jan 02, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 02, 2024

Professionals who take great care of my vehicle with great customer service. And attention to detail. More

by On the Road Again
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
Report | Print
Jan 02, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

January 02, 2024

I arrived for my 730 appointment and had to wait about 10 minutes before Mike came over. He was able to get my car scheduled but the service was going to be a while so he found me a loaner for the day. More

by curt.morris
Recommend Dealer
Yes
Employees Worked With
Mike Fair
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Jan 02, 2024 -

Jim Ellis Chevrolet responded

Thank you, Curt, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 02, 2024

Sub par at best. Roger is difficult to get in contact with and honestly should fix his condescending tone with your customers. Additionally, I specifically asked Roge More

by Jvonne1991
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
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Jan 02, 2024 -

Jim Ellis Chevrolet responded

Thank you for your review, Jvonne. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Expect the Best! Service Manager Mr. David Theriault

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