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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,159 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,159 reviews

October 21, 2024

Leland was patient and very knowledgeable about the Corvette that I purchased. Kalo, the finance manager was amazing too. I love my new car More

by admeyer2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

October 21, 2024

I could not have found a better sales person to help with the purchase on my new Tahoe. Jaylan Jackson was so helpful, professional and patient. He was very responsive to my questions and found solutions to More

by jfhighfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jaylan here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

October 19, 2024

They're just about money or trickery. Told me I needed work done that I just got done not 3 weeks prior. I had a check engine light on and they didn't mention that at all. If I was some More

by WMFLANAGAN2
Service Time
Recommend Dealer
No
Employees Worked With
Kevin Johnson
Oct 23, 2024 -

Jim Ellis Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ralph Sorrentino, General Manager rsorrentino@jimellis.com

October 19, 2024

Really a great experience. Coming from someone that despises dealing with the car buying process, Amanda was no xx, straight shooting, an absolute pleasure to work with. I hi More

by ea1838
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Jim Ellis Chevrolet responded

It's fantastic to hear that Amanda provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

October 18, 2024

Service was excellent! I was from North Carolina and had to have my Chevrolet Silverado towed in early on a Monday morning. It was engine problems and they got me in ASAP More

by michellelmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Jim Ellis Chevrolet responded

Thank you, Michelle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

October 18, 2024

Wonderful experience overall, fair negotiations, helpful staff, great financing, great car! Service dept on my Chevy Volt (trade in) was also helpful and fair. Excellent experience overall. More

by ad.steedley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarence Williams, wonderful guy!!!
Oct 18, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

October 16, 2024

The service was great and Brian was very polite. He got me right in as a walk-in and took care of me. My car looked so good when they finished with it. I would definitely return if I’m in town visit More

by Desiree’
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Jim Ellis Chevrolet responded

Thank you, Desiree, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

Oct 19, 2024 -

Jim Ellis Chevrolet responded

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Chevrolet!

October 16, 2024

Truck worked out great. 2nd truck bought there and will go back again next time More

by Tswiring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzalez-Brands
Oct 17, 2024 -

Jim Ellis Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

Oct 19, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

Our sales advisor, Ron, was SO helpful and knowledgeable. He was patient throughout the process and went above and beyond when we needed a follow up visit. Thanks, Ron! More

by danielle.henry94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Jim Ellis Chevrolet responded

Thank you, Danielle, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ron, here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

Oct 19, 2024 -

Jim Ellis Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

I purchased two cars from this dealer. The dealership needs to improve the service timing. More

by A-BIRHANU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zane Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Jim Ellis Chevrolet responded

Thank you for your review and helpful feedback. We look forward to continuing to serve you in the future! Expect the Best! General Manager Ralph Sorrentino

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