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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,160 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,160 reviews

April 12, 2024

Great , thank you for the quality of work . Definitely will come back gain . See you guys More

by IQBAL_KALAKANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

April 12, 2024

These folks are easy to deal with without the perceived sales pressures regarding the buying process . More

by ATD44
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard
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Apr 13, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for choosing Jim Ellis Chevrolet! Please let us know if we can be of any more assistance! Expect the Best! General Manager Ralph Sorrentino

April 11, 2024

Vladimir was very helpful, kind, and professional in getting my vehicle repaired. He was able to have the work completed much faster than originally quoted which I appreciated very much. More

by mekhawaii
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Vladimir was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

Apr 13, 2024 -

Jim Ellis Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2024

Great experience Great service On time resolution of the problem. May be more recommendations for future More

by FPASTOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

Apr 13, 2024 -

Jim Ellis Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 10, 2024

I would I would recommend my associates to purchase a vehicle at Jim Ellis. The professionalism was fantastic. More

by Mr.Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Bernard
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Apr 10, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

April 09, 2024

Jaylan was amazing to work with was able to get me into my dream car a 2024 ford mustang!!! He knew that I was coming from over 12 hours away he made sure everything was ready for me made sure the car was More

by h5.0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! General Manager Ralph Sorrentino

April 09, 2024

Zane was extremely helpful to me. Made the process quick and easy. Very professional and took care of every need that I had, as well as answered all the questions I had. Thanks ZANE! More

by Sean W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asha Dowell - Online Help
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Apr 09, 2024 -

Jim Ellis Chevrolet responded

Hi Sean: Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Zane and our team, and we look forward to working with you again. Expect the Best! General Manager Ralph Sorrentino

April 09, 2024

Good customer service! Everyone is very attentive. I was surprised also how quick the process was. More

by ELISMIRANDA777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

April 09, 2024

Cati is Always professional & kind. The serivce team is always thorough, and always quick! I drive past 3 other Chevy dealers just because of the way I am treated here! More

by C.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cati Jackson
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Apr 09, 2024 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cati met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

April 08, 2024

Sale process was good and direct. Several issues with the new truck were discovered several days after the sale and the sales team is not willing to help resolve. I am now working dir More

by NICKJPAPA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ned Iwuji
3.0
This rating includes all reviews, with more weight given to recent reviews.
Clarence Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Jim Ellis Chevrolet responded

Nick, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

Apr 11, 2024 -

Jim Ellis Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (678) 585-2314. We look forward to hearing from you.

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