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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,159 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,159 reviews

July 31, 2024

Brian Baker is a very courteous and professional rep. He made sure that my car got serviced correctly. I hope that he will be my service rep every time that I bring my car in for service. More

by TONYHX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Jim Ellis Chevrolet responded

Tony, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

July 30, 2024

Amanda Burby was excellent to work with! ! She made the whole process so easy and actually delivered the car to me herself! More

by ajs_1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Burby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Amanda and our team, and we look forward to working with you again. Expect the Best! General Manager Ralph Sorrentino

July 30, 2024

Nicolas took good care of my situation when dealing with insurance, he was very honest and informative providing updates on my car. More

by Clio
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Caicedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jim Ellis Chevrolet responded

Thanks, Clio, for sharing your thoughts about your experience with Nicolas here at Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

Jul 31, 2024 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicolas met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

July 30, 2024

Vlad had left early that day, but Retanza took care of my needs. I got a new battery. Unless I’m mistaken, my records show that my old battery lasted for ten years! More

by Lord Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jim Ellis Chevrolet responded

It's great to hear that Retanza was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

Jul 31, 2024 -

Jim Ellis Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2024

Brian Baker was phenomenal! He made what could have been a horrible experience with this dealership into a remarkably good one; he basically turned inexcusable treatment by ano More

by PETE.DALESSANREA
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Caicedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jim Ellis Chevrolet responded

Thank you, Pete, for taking the time to share your thoughts on working with Brian and our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

Jul 31, 2024 -

Jim Ellis Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2024

Spent half the afternoon working with Kyle and a sales manager. In the process of negotiating I was told that I had the right of first refusal. I allowed them to run my credit, and was just given the term More

by Jacks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Riley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 457-8211 at your earliest convenience to discuss how we can turn this experience into a positive one.

July 24, 2024

Sales Manager, Mr. Adam Toms, and sales associate, Mr. Evan Hill, were great to work with during my purchase process. The process was straight forward and got a great d More

by Sean Mo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out, Sean. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet, we hope you enjoy your new SUV! Expect the Best! General Manager Ralph Sorrentino

Jul 26, 2024 -

Jim Ellis Chevrolet responded

Sean, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2024

Amanda was very helpful & nice person to work with I really appreciate everything she did. More

by terryingram85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Jim Ellis Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2024

It was an ok experience. I did not feel like my sale was a priority or taken seriously. More

by moeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
3.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Burby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (770) 457-8211 at your earliest convenience to discuss how we can turn your experience into a positive one.

July 17, 2024

Everything was just fine. You have to be kidding. The entire experience is being compromised by this review experience More

by JGALLO0
Recommend Dealer
Yes
Employees Worked With
Mark Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Estrella
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