Jim Ellis Buick GMC Mall of GA - Service Center

Ed was very helpful. When you ask for a review don't tell me the minimum number of words I have to use. When you ask for a review don't tell me the minimum number of words I have to use. More

I was scheduled for new brakes but the morning of the appointment my check engine light came on. So I asked to have that checked out also and thankfully got a valve replaced and completed all the needed appointment my check engine light came on. So I asked to have that checked out also and thankfully got a valve replaced and completed all the needed work in one visit. So appreciative! More

Si trabajan con buena calidad lo malo es que se tardan mucho en entregar la camioneta, el servicio de personal desde que uno llega y entra con los agentes Nadie voltea a ver quien entró? No sabía con quie mucho en entregar la camioneta, el servicio de personal desde que uno llega y entra con los agentes Nadie voltea a ver quien entró? No sabía con quien dirigirme? Todos en sus computadoras. Punto muy malo pero la calidad del trabajo hacía la camioneta es buena. More

I want to thank Brandon Cannon for the great customer service!! Great Job to the team service!! Great Job to the team More

Check in was really simple and seamless. When I arrived home, I discovered the PCV line had not been reconnected to the air box so I made the connection myself. When I arrived home, I discovered the PCV line had not been reconnected to the air box so I made the connection myself. More

Didn't have an issue with the dealership but the service center was terrible on all levels center was terrible on all levels More

I am pleased with this dealership in tree past. However for this pill change appointment, I am not happy that no one informed me about the increase of price for an oil change. When I called to However for this pill change appointment, I am not happy that no one informed me about the increase of price for an oil change. When I called to make the appointment, I told them I only wanted an oil change and nothing else. I wasn't expecting to pay $97 for this oil change. If I had known that when I called to make the appointment, I would have gone elsewhere. I will no longer be using this dealership for oil changes on my car. You totally broke my bank with the unexpected cost! Please inform your customers when the appointment is made... it could have saved a lot of time and money. More

My wife and I had a pleasant experience. The customer service rep took good care of us. She listened to what the problem was and translated it to the technician. He identified the cause of t The customer service rep took good care of us. She listened to what the problem was and translated it to the technician. He identified the cause of the problem and was able to make the appropriate repair. The car is running find now. More

James Stecker was excellent! He was able to get me in and out with excellent service. He was able to get me in and out with excellent service. More

Very friendly professional very down to earth enjoyed my time there was taken care of very well. time there was taken care of very well. More