Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,279 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,279 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
Sort by
October 06, 2018
Well done Sean was extremely helpful, provided options and updated me on the service that was required, dead battery as well as scheduled maintenance that neede Sean was extremely helpful, provided options and updated me on the service that was required, dead battery as well as scheduled maintenance that needed to be done today and in the future. More
by SDHEDDINGER
Verified CustomerEmployees Worked With
Sean Garrett
October 04, 2018
Awesome service - second to none. The service team at Jim Ellis GMC MOG was awesome -as usual. Ron Gay and Chris Stout demonstrated true customer service. They met my needs and helped The service team at Jim Ellis GMC MOG was awesome -as usual. Ron Gay and Chris Stout demonstrated true customer service. They met my needs and helped relieve my concerns. I am completely satisfied. More
by FECULVERN
October 04, 2018
Efficient service The service department greeted me professionally and efficiently performed the service. Kaleb kept me informed regarding the progress of the service. The service department greeted me professionally and efficiently performed the service. Kaleb kept me informed regarding the progress of the service. I drive two hours to use this dealership. More
by @Golf$321
Employees Worked With
Other Employees :
Brandy Ngone, Dee Hong, Jeff Ryberg, Kaleb Dance, John Harrison
October 04, 2018
Good Service Nice and knowledgeable staff!! They go out of their way to meet your needs! They answer your questions with knowledge and don’t act annoyed by your qu Nice and knowledgeable staff!! They go out of their way to meet your needs! They answer your questions with knowledge and don’t act annoyed by your questions. I am very pleased with the service staff!! More
by LOCATAPIPA
Employees Worked With
Kaleb Dance
October 04, 2018
Very satisfied with my experience. Kaleb was excellent! Quick, easy and service (recall) fixed correctly and professionally. Kaleb, my Service Advisor, was very helpful and even had my truck cleaned for me Quick, easy and service (recall) fixed correctly and professionally. Kaleb, my Service Advisor, was very helpful and even had my truck cleaned for me. Highly recommend. More
by JIM.WAGONER
Employees Worked With
Kaleb Dance
October 04, 2018
Service Easy to schedule. Appt was on time. Friendly associates Was kept updated on progress of service and when it was completed as I left for other errand Easy to schedule. Appt was on time. Friendly associates Was kept updated on progress of service and when it was completed as I left for other errands and appt More
by MOUTLER
Employees Worked With
Sorry I do not remember his name. He relived David while he was in training. He was very helpful and friendly. He was from Woodstock, David Gonzalez
October 04, 2018
Good service. Nice clean Nice clean dealership with many amenities. New faces indicate too much turnover, but all were helpful and friendly. Curtis was very kind and friendl Nice clean dealership with many amenities. New faces indicate too much turnover, but all were helpful and friendly. Curtis was very kind and friendly. Will be back again. More
by PWSCS
Employees Worked With
Chris Stout
October 04, 2018
Service I went in for an oil change. My previous experience was not good at all so I was concerned that this visit would not be good either. However, this ser I went in for an oil change. My previous experience was not good at all so I was concerned that this visit would not be good either. However, this service writer was good and was obviously knowledgeable. I was satisfied with my service this time and plan to return again. Also, it was a nice added touch to get a car wash. More
by RBBUREL
Employees Worked With
Corey Wright
October 03, 2018
Warranty Repair - Awesome Service I brought my car in without scheduling an appointment. Even though I didn't purchase it from your dealership, the service department was so easy to d I brought my car in without scheduling an appointment. Even though I didn't purchase it from your dealership, the service department was so easy to deal with. I was provided a rental so I could go to work. My car was done within a few hours. No hassles - no worries. The service representative was so kind and helpful. I will definitely return to Jim Ellis. More
by Tina B
Employees Worked With
October 03, 2018
Service and repair on a 2017 GMC Canon 2017 Canon diesel 10000 miles. I limped the truck in due to a electrical issue caused by manufacturer routing of the engine wiring harness. Service te 2017 Canon diesel 10000 miles. I limped the truck in due to a electrical issue caused by manufacturer routing of the engine wiring harness. Service team at Jim Ellis is great they found the issue replaced the parts and offered a vechicle or ride if I needed it. Staff is alaways friendly and helpful. They washed the vehicle when they were done keep up the good work Ellis team. More
by IMSCROWE
Employees Worked With
