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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,156 Reviews

2,156 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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August 07, 2018

they did a great job. Christ Stout is great to work with. he takes care of his clients and goes above and beyond to make us happy. Corey was also great. He took over for More

by CJEFFERYPRUITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout, Corey Wright
Aug 09, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with Chris and Corey! If you're ever in need of more help, please let us know!

August 06, 2018

Customer service at it's finest. Best automobile service experience of my life. Waiting areas have nice comfy furniture, large screen televisions, and work stations for customer lap c More

by ESC4855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is our commitment to provide our customers with clean and comfortable facilities as well as professional and attentive service! We value your business and look forward to your next visit!

August 06, 2018

The Oil Change I always make an appointment for my oil change. Sometimes I wait longer than I would like to and sometimes I’m out in no time. Kaleb, the service rep More

by MLISA1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Dance
Aug 08, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your feedback and recommendation of our service department! Feel free to reach out to us if you need anything. Have a wonderful day.

August 05, 2018

Timely customer response. The battery in my Sierra Denali died overnight. I spoke with Ron Gay who told me to bring the truck in to have the battery tested and repaced if neces More

by FECULVERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Stout
Aug 06, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we are so happy to read such a great review about Jim Ellis Buick GMC Mall of GA! Please don't hesitate to reach out to us if there's anything more we can do! We hope you have a wonderful day!

August 03, 2018

Chevy trail blazer James Stricxer is the reason we had our work done at your place. We would recommend him and your dealership to anyone needing honest car repair More

by JOE.CARLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi Joe, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of GA. Your recommendation means so much to us and we're so happy to have earned it. Have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2018

Excellent Always a great experience will always have my work done here. Kaleb is great to work with. they always seem to get the work done faster that I expect More

by LAW4940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Dance
Aug 03, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

August 03, 2018

Routine oil change/vehicle check up This is a clean, professional GMC service center. Efficient service with vehicle service done in the time promised. They always have friendly, court More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Dance
Aug 03, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Chris, thank you for writing this fantastic review and giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 03, 2018

Bluetooth rescue Great job with oil change, rotation, and wheel alignment. I love saving with the coupons. Thanks especially to Chris in Service Department for helpin More

by RTU1867215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
Aug 06, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

August 03, 2018

Great service! The service guys are wonderful here- especially Kaleb advance. Great guy with a wonderful and caring personality. I would highly recommend this plac More

by New Car lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Dance
Aug 06, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

August 02, 2018

5000 miles service I was very impress and satisfied with the staff, the facilities, and the service, however, I was used to get a courtesy wash for my Volkswagen at the More

by LOCATAPIPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hoychick, Jasmine Abreu, Kaleb Dance
Aug 03, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

Aug 09, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello! Your positive review means a lot to us and we're happy we could help you! We are not sure why your car wasn't washed with your service, but we would like to offer you a car wash. Please call us to set this up or email rachels@jimellis.com. We hope you have a great day!

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