Jim Ellis Buick GMC Mall of GA - Service Center

Excellent as usual Excellent, prompt service from Kaleb. He kept me in the loop every step of the way. You could tell he was very knowledgeable, not just reading from Excellent, prompt service from Kaleb. He kept me in the loop every step of the way. You could tell he was very knowledgeable, not just reading from a computer screen More

Great experience Always have had a great experience with the service team never have had anyone pressure me to do other work. Your waiting rooms are clean Always have had a great experience with the service team never have had anyone pressure me to do other work. Your waiting rooms are clean More

Great Service Chris Stout is wonderful to deal with, keeps up updated, excellent service and professionalism. One of the reasons we return to Jim Ellis is the know Chris Stout is wonderful to deal with, keeps up updated, excellent service and professionalism. One of the reasons we return to Jim Ellis is the knowledge and expertise on our vehicle we receive. More

Great Service service was excellent only took a few minutes to drop off truck for new tire & oil change was able to get in & out quickly when I picked up truck service was excellent only took a few minutes to drop off truck for new tire & oil change was able to get in & out quickly when I picked up truck More

Awesome service. Dealership service dept did an awesome job. Could not be happier. Gave me a rental car to use while my truck was serviced. Completed the work on time. Dealership service dept did an awesome job. Could not be happier. Gave me a rental car to use while my truck was serviced. Completed the work on time. More

Customer Service at it's best Over the years I have dealt with many car dealerships, some good and some not so good. So it is a real pleasure to deal with Jim Ellis GMC Mall of GA. Over the years I have dealt with many car dealerships, some good and some not so good. So it is a real pleasure to deal with Jim Ellis GMC Mall of GA. From the service writers to the mechanic's and the sales staff this is a great group of professionals. I would recommend this dealership to anyone. More

Customer oriented They are efficient and friendly from the moment you drive in to when you drive out! Courttesy, taking and picking up at the mall, fantastic! They are efficient and friendly from the moment you drive in to when you drive out! Courttesy, taking and picking up at the mall, fantastic! More

Oil Change / Tire Rotation Good service... had errands to run while the car was serviced. It did take approximately 2 hours for the service. I not sure if this is because I wa Good service... had errands to run while the car was serviced. It did take approximately 2 hours for the service. I not sure if this is because I walked up the street to eat / get a hair cut or not. More

Well done Sean was extremely helpful, provided options and updated me on the service that was required, dead battery as well as scheduled maintenance that neede Sean was extremely helpful, provided options and updated me on the service that was required, dead battery as well as scheduled maintenance that needed to be done today and in the future. More

Efficient service The service department greeted me professionally and efficiently performed the service. Kaleb kept me informed regarding the progress of the service. The service department greeted me professionally and efficiently performed the service. Kaleb kept me informed regarding the progress of the service. I drive two hours to use this dealership. More