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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,108 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,108 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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September 12, 2018
Wonderful people! James Stecker and Sean Garrett took care of me from the minute I walked in. Both were very helpful and informative. I would definitely recommend them James Stecker and Sean Garrett took care of me from the minute I walked in. Both were very helpful and informative. I would definitely recommend them to my friends and family for service. More
by TONYA3795
Verified Customer
September 11, 2018
Electrical issue Sean was very helpful, proactive in the repair, and effectively communicated all aspects of the repair. I was able to bring in my car early, and Sean Sean was very helpful, proactive in the repair, and effectively communicated all aspects of the repair. I was able to bring in my car early, and Sean ordered the necessary part, so my appointment was completed quickly. More
by PETEYK1
Employees Worked With
Sean Garrett
September 10, 2018
Normal service Team did a great job and it was easy to get in and out with what I needed done. Price was reasonable and the team did a great job. Team did a great job and it was easy to get in and out with what I needed done. Price was reasonable and the team did a great job. More
by JWMbrooks
Employees Worked With
Corey Wright
September 09, 2018
Finally my air is fixed! This time bringing my car in they were able to fix my air conditioner. I can't help but think that it should have been caught in the previous visit 2 This time bringing my car in they were able to fix my air conditioner. I can't help but think that it should have been caught in the previous visit 2 months ago when I had to pay for a new condenser. This was a problem with an antifreeze leak to the back cooler box. It should have been caught the first time it was in. More
by PPGRIFFI
Employees Worked With
Sean Garrett
September 07, 2018
Bad Battery Core James got me in and out well under the estimated time. As always, I appreciate him taking the time to explain and discuss the issue with me. James got me in and out well under the estimated time. As always, I appreciate him taking the time to explain and discuss the issue with me. More
by RODERICA
Employees Worked With
September 07, 2018
Transmission issue James quickly had the issue diagnosed and provided me with a loaner vehicle the same as mine. Also, found a few other items that needed servicing and James quickly had the issue diagnosed and provided me with a loaner vehicle the same as mine. Also, found a few other items that needed servicing and was able to work them in at the same time to save me a trip. More
by MDC0
Employees Worked With
September 07, 2018
Service visit Efficient and prompt; service advisor Kaleb very courteous and knowledgeable. Facilities very neat and clean; entire dealership customer oriented. Ove Efficient and prompt; service advisor Kaleb very courteous and knowledgeable. Facilities very neat and clean; entire dealership customer oriented. Overall, very good experience and will visit again for service or new vehicle. More
by HOWARD.CLAYTON06
Employees Worked With
Kaleb Dance
September 07, 2018
Great service James did a great job as a service advisor he called me and kept me updated on the repair done to my truck and was done on timely manner. James did a great job as a service advisor he called me and kept me updated on the repair done to my truck and was done on timely manner. More
by VENEMEX66
Employees Worked With
September 06, 2018
what a great crew i came in for a oil change, Sean took care of me, got my car done in a good time, i also meet joe who was so helpful and a great guy, along with Shelt i came in for a oil change, Sean took care of me, got my car done in a good time, i also meet joe who was so helpful and a great guy, along with Shelton, he was very helpful as i ask him about cars and very kind, great crew working there thank you for hiring them. More
by BKIZ
September 06, 2018
Wait too long!!!!!!!! I had an APPOINTMENT!! to get my oil changed and my tires rotated on my Buick Enclave. I waited 1 hour and 50 minutes to get this done!!! TORTURE!!! I had an APPOINTMENT!! to get my oil changed and my tires rotated on my Buick Enclave. I waited 1 hour and 50 minutes to get this done!!! TORTURE!!! BUT Sean, my service rep, was the best!! A good sense of humor and a really great guy!! More
by BETSUP
Employees Worked With
Sean Garrett
