Jim Ellis Buick GMC Mall of GA - Service Center

Ed was great to work with. Quick to respond, got me set up with a Lyft and rental car and was very easy to work with! up with a Lyft and rental car and was very easy to work with! More

Service was fine, they finished right at 1.5 hours as indicated, In the playroom they need to clean the toys, they are very visible dirty and the chairs were wobbly, I fixed one of them on my own. indicated, In the playroom they need to clean the toys, they are very visible dirty and the chairs were wobbly, I fixed one of them on my own. More

Our technician was great. Two other men in the service area were quite rude to him which was irritating since he was working so hard. area were quite rude to him which was irritating since he was working so hard. More

Service on GMC Denali As always the best service department of any dealership. Glad we bought from Jim Ellis GMC and if the price is right we will continue to buy from Jim As always the best service department of any dealership. Glad we bought from Jim Ellis GMC and if the price is right we will continue to buy from Jim Ellis GMC. More

Fantastic Service I didn't have an appointment and they were still able to take me in. On top of that, they managed to get me out early and back on the road. I didn't have an appointment and they were still able to take me in. On top of that, they managed to get me out early and back on the road. More

Excellent Service Center The lyft ride to and from my office made things perfect. It was good to see that Sean Garrett was promoted to Service Manager. You picked a really goo The lyft ride to and from my office made things perfect. It was good to see that Sean Garrett was promoted to Service Manager. You picked a really good leader to set the standard at a high bar. Because of this, I will never buy a GMC at any other dealer. Plus I will encourage any friend or family member interested in a GMC to buy from Jim Ellis GMC. Emma was the service rep that helped me and she was very good. I have also had David Gonzalalez before. David is good as well! More

Great service, quick turnaround. David Gonzalez offered some great insight into the issues my car was having. I don't know much, but he gave me more information that I probably needed David Gonzalez offered some great insight into the issues my car was having. I don't know much, but he gave me more information that I probably needed. He's very knowledgeable and straightforward. More

Great service & superb communication busy day but was very timely & accurate on everything looked at for my truck.I left impressed, will definitely be back. very timely & accurate on everything looked at for my truck.I left impressed, will definitely be back. More

Very Professional The experience was very professional, despite some delays. It's not the dealership's fault when the manufacturer neglects to update repair manuals or The experience was very professional, despite some delays. It's not the dealership's fault when the manufacturer neglects to update repair manuals or ships broken parts. Once all of that was cleared up the service was efficient and well-done. More

Great service department and dealership. Excellently run from the top down. David communicated every step and let me know additional items I needed to address. Highly recommend to anyone. from the top down. David communicated every step and let me know additional items I needed to address. Highly recommend to anyone. More