Jim Ellis Buick GMC Mall of GA - Service Center

This place is great. Very clean and very professional. I have never had any issues with any service/maintenance whenever I take my truck to their shop. have never had any issues with any service/maintenance whenever I take my truck to their shop. More

Thank you Jim Ellis for taking care of me! Jorge went over and beyond to take care of my service needs. If you want great service and a exceptional value vehicle go see this team in Buford! 😁 over and beyond to take care of my service needs. If you want great service and a exceptional value vehicle go see this team in Buford! 😁 More

Always does a great job with my Acadia. Thank you Even Always does a great job with my Acadia. Thank you Even showed me where they put tire lock key in a red bag. Thank you again Always does a great job with my Acadia. Thank you Even showed me where they put tire lock key in a red bag. Thank you again More

Reliable, competent service. Service advisor was friendly and knowledgeable. Service of vehicle was completed in satisfactory time, and the courtesy car wash was very nice. friendly and knowledgeable. Service of vehicle was completed in satisfactory time, and the courtesy car wash was very nice. More

Easy to schedule an appointment; courteous staff; area was so clean; saw COVID guidelines followed & felt safe during my 2 hours there. Discounts applied to final bill without needing to request. was so clean; saw COVID guidelines followed & felt safe during my 2 hours there. Discounts applied to final bill without needing to request. More

Love Jim Ellis Buick Mall of Ga. We have been dealing with them for eight years and have always had excellent service, They are very friendly and easy to work with. with them for eight years and have always had excellent service, They are very friendly and easy to work with. More

Took 2 and 1/2 hours for a oil change with an appointment already. That's ter.rible service. Sorry but can't give a good recommendation this time. already. That's ter.rible service. Sorry but can't give a good recommendation this time. More

Service was excellent. This is why we use you for service we could get elsewhere for a lesser price. Vehicle is 8 years ago led and Jim Ellis has serviced it since it was new we could get elsewhere for a lesser price. Vehicle is 8 years ago led and Jim Ellis has serviced it since it was new More

My car was in the shop for 2 days and no one even looked at it. The scheduler should have told me about the backlog. Picked up the car and took it to a local garage. Work completed in 2 hours for $400. Ed at it. The scheduler should have told me about the backlog. Picked up the car and took it to a local garage. Work completed in 2 hours for $400. Ed Barnes was nice and probably did the best he could but at the end of the day he couldn’t help me. More

Excellent service by Jorge Banos. I have been bringing my cars to Jim Ellis Buick/GMC for years and will continue to do so due to service like this. my cars to Jim Ellis Buick/GMC for years and will continue to do so due to service like this. More