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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,159 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,159 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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August 24, 2020
Scheduled a morning appointment for an oil change at 9:30, and eating for over two hours for it to be finished. What was supposed to be a quick oil change took most of the morning. 9:30, and eating for over two hours for it to be finished. What was supposed to be a quick oil change took most of the morning. More
by corylanders95
Verified CustomerEmployees Worked With
Barnes, Ed. 5 stars
August 24, 2020
Took car in for service (new battery). Mechanic/Technician was great, I feel the service and pricing was excellent, and I'd recommend Jim Ellis to friends and family. Mechanic/Technician was great, I feel the service and pricing was excellent, and I'd recommend Jim Ellis to friends and family. More
by RENSHAW588
Employees Worked With
Jeff DeRoche
August 22, 2020
Knowledgable and friendly people, bla bla bla bla a a a a a a a a a a a a a a z a s a a a a a a a a a a z a s More
by PWSCS
Employees Worked With
Other Employees :
David Gonzalez, Sean Garrett, Tom Lyden
August 20, 2020
Let's be real, it's 2020 and it seems like nothing can go quite right (and it didn't). But good people, great customer service, going the extra mile and great communication can really help relieve some stres quite right (and it didn't). But good people, great customer service, going the extra mile and great communication can really help relieve some stress and turn those problems around! Emma Robertson (scheduling) and Sean Garrett (service) really came through this time. Can't thank you guys enough for your patience, graciousness and overall outstanding service. I'd be one lucky guy to have the opportunity to work with y'all again! 5 stars just isn't enough for both of y'all. You two pretty much summed up where I will be going for my next car purchase. More
by Gregekg
Employees Worked With
Emma Robertson, Sean Garrett
August 20, 2020
Great and timely service. I enjoyed waiting in the lounge. A Good customer servicer- Two Thumbs up Mr. David Gonzalez. My car has been serviced here only for the life of the vehicle. lounge. A Good customer servicer- Two Thumbs up Mr. David Gonzalez. My car has been serviced here only for the life of the vehicle. More
by ninopender
Employees Worked With
David Gonzalez
August 20, 2020
Amazing service!! I came in for an oil change and was helped by Tate Gardner. He was able to get me in a few minutes early and out in time to make my afternoon meetings!! helped by Tate Gardner. He was able to get me in a few minutes early and out in time to make my afternoon meetings!! More
by CJM
Employees Worked With
Tate Gardner
August 19, 2020
Great service management. Efficient check in and check out. Work was completed in a timely fashion. Consider the price paid was fair and competitive. Thank you. out. Work was completed in a timely fashion. Consider the price paid was fair and competitive. Thank you. More
by JOSEPH.CIOTTI
Employees Worked With
Sean Garrett
August 19, 2020
Everyone was friendly, professional and knowledgeable. They could not have made things easier for us. Tate kept us informed the entire time the vehicle was in the shop. They could not have made things easier for us. Tate kept us informed the entire time the vehicle was in the shop. More
by jwboykin
Employees Worked With
Tate Gardner
August 17, 2020
Carried my wife’s car in for a check engine light and Carried my wife’s car in for a check engine light and they repaired it and I got the car back very quick. Thanks service team. Carried my wife’s car in for a check engine light and they repaired it and I got the car back very quick. Thanks service team. More
by HOLMAN3356
Employees Worked With
Sean Garrett
August 14, 2020
Full Detail Full detail of my Terrain. Excellent job and ready when promised. David let me know when vehicle was ready and ensured that the detail job met my expe Full detail of my Terrain. Excellent job and ready when promised. David let me know when vehicle was ready and ensured that the detail job met my expectations before I left. More
by MRB3574
Employees Worked With
David Gonzalez
