Jim Ellis Buick GMC Mall of GA - Service Center

Our experience getting maintenance on our Encore was very satisfactory. Although we had to wait longer than anticipated, the folks at the dealership were very accomodating. satisfactory. Although we had to wait longer than anticipated, the folks at the dealership were very accomodating. More

Mr Morris Walker and Mr Ken Wang was very helpful. I drove off the car lot with the truck I came for. The process was smooth and easy. Thanks to the gmc family for making sure I was satisfied drove off the car lot with the truck I came for. The process was smooth and easy. Thanks to the gmc family for making sure I was satisfied More

The Service was done andI was in and out in 1.5 hrs. Was kept I formed as to statues of the service and progress kept I formed as to statues of the service and progress More

every thing was excellent except the service man said he would order a plate for my front bumber and I am not sure it was ordered because nothing was said when I paid for the service would order a plate for my front bumber and I am not sure it was ordered because nothing was said when I paid for the service More

Very Best Service AdvisorHe is always concerned about Very Best Service Advisor He is always concerned about the best interest of his Customers As far as Price it is ALWAYS expensive to get repairs don Very Best Service Advisor He is always concerned about the best interest of his Customers As far as Price it is ALWAYS expensive to get repairs done at Jim Ellis More

Jorge made my first official GMC visit perfect. He was knowledgeable and very informative. I love the smiles and obvious caring attitude from all the service staff. I am thankful to have this dealership t knowledgeable and very informative. I love the smiles and obvious caring attitude from all the service staff. I am thankful to have this dealership to work with. More

Tate Gardner...my service advisor always takes car of me as well as my 2017 GM Sierra Denali. He always greets me with a smile and provides continuous progress updates to me from start to finish. He's def as well as my 2017 GM Sierra Denali. He always greets me with a smile and provides continuous progress updates to me from start to finish. He's definitely an asset to the Jim Ellis family as well as to his customers. Thanks Tate and keep of the great work! More

Tate in the service department was great very knowledgeable about my truck and gave me the truth which I don’t see very often. your service department is the reason why I come back and I live way knowledgeable about my truck and gave me the truth which I don’t see very often. your service department is the reason why I come back and I live way up in Jefferson. You should give him a raise More

I've been using Jim Ellis Buick to service my vehicle for the past 15 years and have been very please with their professionalism and quality of work. the past 15 years and have been very please with their professionalism and quality of work. More

In the past you were really excellent. Based of my last visit I was very disappointed. Now my check engine light is back on and I have return to the dealership again in order to pass emissions. Disappointe visit I was very disappointed. Now my check engine light is back on and I have return to the dealership again in order to pass emissions. Disappointed. More