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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,276 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,276 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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April 14, 2021
I had to jumpstart my 5 yr old battery, so I drove in for service with no appointment. They took care of my battery and routine servicing with no complaints (and didn't try and sell me a new suv). service with no appointment. They took care of my battery and routine servicing with no complaints (and didn't try and sell me a new suv). More
by SARGE_CG
Verified CustomerEmployees Worked With
April 14, 2021
Very professional staff Resolved issue quickly. Nice, Very professional staff Resolved issue quickly. Nice, comfortable waiting area, they explained the diagnosis and actually saved me lot of hassle by Very professional staff Resolved issue quickly. Nice, comfortable waiting area, they explained the diagnosis and actually saved me lot of hassle by resolving the issue without having to change parts More
by ASHISHNAYAK
Employees Worked With
David Gonzalez
April 12, 2021
As usual the service team did a great job. They were professional and courteous and did the service quickly. We had great communication width them. professional and courteous and did the service quickly. We had great communication width them. More
by Ltb
Employees Worked With
Drew Pederson
April 08, 2021
The service team continues to deliver at Jim Ellis MOG. They are always professional and courteous and David Gonzalez is the best service advisor I have dealt with. I bought my car there 6 years ago and t They are always professional and courteous and David Gonzalez is the best service advisor I have dealt with. I bought my car there 6 years ago and they have serviced it for those years. I keep going back because of the way I am treated and they are very competitive with their service prices. More
by DAVEYR
Employees Worked With
David Gonzalez
April 06, 2021
Very pleased with the service and customer care. Missed the free snacks in the waiting area. They helped pass the time while awaiting repairs and service. Wish they could bring them back. the free snacks in the waiting area. They helped pass the time while awaiting repairs and service. Wish they could bring them back. More
by JOYABC
April 01, 2021
Outstanding service and customer care. Missed the free snacks in the waiting area. They helped pass the time while awaiting repairs and service. Wish they could bring them back. snacks in the waiting area. They helped pass the time while awaiting repairs and service. Wish they could bring them back. More
by new2019gmc
Employees Worked With
Sean Garrett, Drew Pederson
April 01, 2021
Drew was awesome to work with. Got my vehicle back faster than expected. Thanks again sir. Will be back. The 25 word min is annoying by the way :) than expected. Thanks again sir. Will be back. The 25 word min is annoying by the way :) More
by IRENEESPINO818
Employees Worked With
Antonio Benitez , Drew Pederson
April 01, 2021
I don’t like the fact that every time that I take my car there they have a new technician. I used Jim Ellis in Chamblee for many years and I always have the same technician every time I took my car there. Y there they have a new technician. I used Jim Ellis in Chamblee for many years and I always have the same technician every time I took my car there. You need to fix this problem! More
by LOCATAPIPA
April 01, 2021
Great Job! There are Not enough words to tell you how pleased we were. Appreciate your curtesy, honesty, friendliness, also your well organized and clean environment. pleased we were. Appreciate your curtesy, honesty, friendliness, also your well organized and clean environment. More
by Jack BondPKBOND1
March 31, 2021
Friendly and courteous. Dave's very professional and knowledgeable of the work on the vehicle. He's keeps me updated and if servicing the vehicle is a few hrs he would recommend a loaner. knowledgeable of the work on the vehicle. He's keeps me updated and if servicing the vehicle is a few hrs he would recommend a loaner. More
by keviroxi
Employees Worked With
David Gonzalez
