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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,246 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,246 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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November 07, 2024
Great service. It was easy to drop off the vehicle and services were complete same day. It was easy to drop off the vehicle and services were complete same day. More
by gigi370zi
Verified CustomerEmployees Worked With
November 07, 2024
I have purchased 3 new vehicles from you. And you have service four of my vehicles over the years. I paid a bill over $2,500 on my most recent service and you could not even was my truck. I f And you have service four of my vehicles over the years. I paid a bill over $2,500 on my most recent service and you could not even was my truck. I feel that your service has gone down and not only because of the cash wash. Overall you service is not nearly as good as it was. I will try another dealer next time More
by almiddleton
Employees Worked With
November 06, 2024
Staff was more. than helpful and and the sales person was a Michigan Grad. Sales manager was forthcoming and easy to work with to complete deal. than helpful and and the sales person was a Michigan Grad. Sales manager was forthcoming and easy to work with to complete deal. More
by earlmart
November 05, 2024
High quality service. Required repairs are explained thoroughly so that it’s easy to understand. Required repairs are explained thoroughly so that it’s easy to understand. More
by terriharvey12
Employees Worked With
November 02, 2024
The worst customer service experience I have ever had with a service department. I brought my vehicle in for an airbag recall, they damaged my dashboard, charged me to replace the damaged portion, damage with a service department. I brought my vehicle in for an airbag recall, they damaged my dashboard, charged me to replace the damaged portion, damaged another part of it during the replacement! More
by Zspahr
November 01, 2024
Not the best recent experience …might be going to another location for services and future car purchasing. location for services and future car purchasing. More
by Guilbeauty97
Employees Worked With
October 31, 2024
It was my pleasure to have James as my Service Advisor, excellent service and great knowledge. excellent service and great knowledge. More
by Sharlottgraham
Employees Worked With
October 31, 2024
The service rep was nice and the service was done within the promised timeframe and car was returned clean. the promised timeframe and car was returned clean. More
by Ganesh_saravanan
Employees Worked With
October 30, 2024
I have a 2016 Denali XL. This company and their service personnel have been great to work with and gone above and beyond the call of duty to keep my car going strong for the This company and their service personnel have been great to work with and gone above and beyond the call of duty to keep my car going strong for the last eight years. I highly recommend them. More
by HKITCHENS
October 30, 2024
Facility is nice and Tom the service advisor was great and took care of me! Gave minus 1 star bc the tech didn’t reprogram my TPM sensors when they did tire rotation and now they are backwards. Also, and took care of me! Gave minus 1 star bc the tech didn’t reprogram my TPM sensors when they did tire rotation and now they are backwards. Also, they are little pricey, $294 for fuel filter replacement which takes literally 5min to replace + $50 for the part. More
by Jan Lukac
Employees Worked With
