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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,159 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,159 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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December 17, 2020
Great customer service and people friendly environment. We definably will recommend this Dealer to friends and Family members. Very good experience every time we take our vehicles for services. Thank you We definably will recommend this Dealer to friends and Family members. Very good experience every time we take our vehicles for services. Thank you More
by OFFICE8
Verified CustomerEmployees Worked With
David Gonzalez
December 16, 2020
I don't think the dealership is interested in fixing my car or honoring GM offers they say because I bought a tended warranty which I paid $3000 for. The GM recall is not valid car or honoring GM offers they say because I bought a tended warranty which I paid $3000 for. The GM recall is not valid More
by STEVE_WALL
Employees Worked With
Tate Gardner
December 08, 2020
I have always been pleased with the service at this Dealership. I love my Buick Lacrosse! I will certainly return to them for service needs and my next new vehicle. Dealership. I love my Buick Lacrosse! I will certainly return to them for service needs and my next new vehicle. More
by PONYTAILGRANDMA
Employees Worked With
Other Employees :
David Gonzalez, Sean Garrett, Tom Lyden
December 08, 2020
THE SERVICE TECH DREW PEDERSON ANSWERED ALL MY QUESTIONS AND WAS VERY COURTEOUS TO TAKE CARE OF MY SERVICE NEEDS ! HE TOLD ME ABOUT THE PICK UP & DROP OFF SERVICE THAT I WAS NOT AWARE OF. THANKS DREW ! AND WAS VERY COURTEOUS TO TAKE CARE OF MY SERVICE NEEDS ! HE TOLD ME ABOUT THE PICK UP & DROP OFF SERVICE THAT I WAS NOT AWARE OF. THANKS DREW ! More
by OLEBLUE2000H
Employees Worked With
December 01, 2020
David was very positive and supportive as he helped me navigate this difficult time. I truly appreciate all of your efforts. You are truly a blessing to GMC and its customers. navigate this difficult time. I truly appreciate all of your efforts. You are truly a blessing to GMC and its customers. More
by JWALLEN3RD
Employees Worked With
David Gonzalez
November 26, 2020
Service department was very poor!Would not use them Service department was very poor! Would not use them again. I had no problem in Texas with my GMC. Will find another GMC dealership to purchase my ne Service department was very poor! Would not use them again. I had no problem in Texas with my GMC. Will find another GMC dealership to purchase my new GMC and have service done. More
by JCMICHAEL45
Employees Worked With
Ed
November 25, 2020
I called and was pleased with scheduling the appointment. Service was very timely. Tate Gardner represented Jim Ellis with a great attitude and prompt attention. Service was very timely. Tate Gardner represented Jim Ellis with a great attitude and prompt attention. More
by NOTAFRADYCAT
Employees Worked With
Tate Gardner
November 18, 2020
Have done regular servicing 4 times and have always been happy with the staff and service.It seems to be a very well run dealership. happy with the staff and service.It seems to be a very well run dealership. More
by POINTBLANK547
Employees Worked With
November 17, 2020
I took my car in for repair, friendly crew, everyone tries their best to keep you updated on the service of your vehicle. Repair work was great, I’m very happy and satisfied with this dealer tries their best to keep you updated on the service of your vehicle. Repair work was great, I’m very happy and satisfied with this dealer More
by Sky blue
Employees Worked With
Jorge Banos
November 17, 2020
Service was thorough and they got me in and out efficiently and in the timeframe promised. Service team from reception to techs to managers are always great. efficiently and in the timeframe promised. Service team from reception to techs to managers are always great. More
by GDURIEZ
Employees Worked With
Other Employees :
David Gonzalez, Sean Garrett, Tom Lyden
