Jim Ellis Buick GMC Mall of GA - Service Center

Price I was given over the phone was not matched. Way too expensive and no apology. I am having second thoughts about coming back. I am disappointed. expensive and no apology. I am having second thoughts about coming back. I am disappointed. More

I like the prompt service and polite manner of the crew. It would be nice, though, if they washed the truck like they used to It would be nice, though, if they washed the truck like they used to More

I was treaded with the respected that everyone I seen came in the for service. My vehicle was service top knock and I was treated very well while my vehicle was being service. came in the for service. My vehicle was service top knock and I was treated very well while my vehicle was being service. More

I buy my Cars and Trucks from you as I trust you to Take good care of me. You do and I appreciate that. I will not go to anyone else. good care of me. You do and I appreciate that. I will not go to anyone else. More

Great experience...great communication...Jorge was helpful from the time I walked in the door. Wait time was a tad long for a oil change (2.5 hrs later), helpful from the time I walked in the door. Wait time was a tad long for a oil change (2.5 hrs later), More

I have a 2021 GMC Yukon Denali and it’s been in the shop twice since January 6th wen I purchased, with lifter problems. I’m not happy at all with the car. The last time you had the car for a week and the re twice since January 6th wen I purchased, with lifter problems. I’m not happy at all with the car. The last time you had the car for a week and the rental was an older Tahoe and smelled just like a cigarette. I got the same experience this time with a rental but I did get my car back the next day. You guys need to work on the rental situation when someone’s 2021 90k car breaks down. I promise u the customer doesn’t want an old car that smells like smoke. More

Every time I have my car serviced at Jim Ellis, they treat me as if I were the most important customer they have. It is a pleasure to be there. treat me as if I were the most important customer they have. It is a pleasure to be there. More

Drew was great to work with! His expertise and thorough explanation of my Yukon's problem was exceptional. I also appreciate the mechanic who kept him informed as I waited for the diagnosis and repairs o explanation of my Yukon's problem was exceptional. I also appreciate the mechanic who kept him informed as I waited for the diagnosis and repairs on my car. More

Everyone was friendly and helpful. Diagnosed the problem quickly and had the vehicle ready the next day. They exceeded my expectations. I will use them again in the future. quickly and had the vehicle ready the next day. They exceeded my expectations. I will use them again in the future. More