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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,868 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,868 reviews

July 22, 2023

I had a good experience there. Mike Hatcher was great. I would recommend this dealership. More

by FRANCES4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
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Aug 14, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 19, 2023

Phil Scottmade it really easy to buy this vehicle. I was in and out in a couple hours. More

by john
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Scott
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Jul 27, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! Congratulations on your new vehicle!

July 19, 2023

The dealership was very attentive, and fixed my problem very quickly. I was very pleased with my service. More

by SPARKER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Pippin
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Jul 27, 2023 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

July 18, 2023

Awesome, honest, non-aggressive very, knowledgeable. I would definitely recommend this dealership to everyone looking for a car More

by bste3754
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Rudow
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Jul 20, 2023 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 15, 2023

Very kind and helpful with my oil change. They didn't push me to do more. They inquired me about my tires, got me quotes on different kinds and told me price matched guarantee. More

by ANGELSCHEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

July 15, 2023

Ed was instrumental in getting my truck fixed and getting me back on the road. He and Jim Ellis are first class. More

by KYLE@LUCKYCOININC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Bradley
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Jul 20, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team!

July 15, 2023

Great job, I love the service video. The staff is very nice and they remember you by name. I appreciate the friendly hospitality. More

by LUCYWAYNE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service person who did my video.
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Jul 20, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

July 13, 2023

The staff is always helpful and accommodating! They typically go over and beyond for customers! More

by LSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim South
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ropp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

July 13, 2023

They did a good job and fixed another problem iwas having after I asked them to fix fix More

by barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we are very happy we could provide you with a positive experience!

July 12, 2023

We are very happy with the service we received at Jim Ellis Mall of GA. We had a great experience while buying our car. Craig was very nice, helpful, and honest. More

by Erica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Wang
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Jul 21, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

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