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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,864 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,864 reviews
Verified Customer
September 26, 2023
My needs were taken care of expediently, and I felt the price charged was fair. My service advisor was very courteous and knowledgeable, and kept me informed throughout the process. price charged was fair. My service advisor was very courteous and knowledgeable, and kept me informed throughout the process. More
by KATERTOTSMOM
Employees Worked With
Charles
September 26, 2023
Quick service. Melissa was warm and had a pleasant personality. Would definitely go back with having Melissa as my service tech in mind. Melissa was warm and had a pleasant personality. Would definitely go back with having Melissa as my service tech in mind. More
by MILPUNK13
Employees Worked With
Melissa Toole
September 25, 2023
Kim in the service department said she placed a order for a retrofit part for my front rear park assist feature for my 22 Yukon Denali. I called her for updates because it has been weeks now months. I never a retrofit part for my front rear park assist feature for my 22 Yukon Denali. I called her for updates because it has been weeks now months. I never got a follow up call or any notification. More
by 7az0984a
September 25, 2023
Ed was such a great person, he show people skills and he was a humble person and helped me to understand my car needs for future maintenance. He got me in and out pretty quickly. Great guy! was a humble person and helped me to understand my car needs for future maintenance. He got me in and out pretty quickly. Great guy! More
by tessie.chandler
Employees Worked With
September 25, 2023
Customer service by Luis was top notch. Everything from buying our car to the in house financing was efficient, smooth, and stress free. Everything from buying our car to the in house financing was efficient, smooth, and stress free. More
by WITHERS904
September 23, 2023
Excellent Customer Service. All the staff are very polite, respectful and willing to go above and beyond. This dealership truely values its customers. All the staff are very polite, respectful and willing to go above and beyond. This dealership truely values its customers. More
by HITHENB
September 22, 2023
Great service clean and quick did have an issue with a service advisor can’t remember name cause he was most interested in me arriving late for my appointment vs welcoming me on my first time at the servi service advisor can’t remember name cause he was most interested in me arriving late for my appointment vs welcoming me on my first time at the service area but over all Melissa Tool was amazing recommend her and will ask for her from now on !! More
by Mario
Employees Worked With
Melissa Tool
