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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,863 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,863 reviews
January 17, 2024
The dealership is professional and so is Richard Newton. You guys have the best finance manager and sales person in Gwinnett. You guys have the best finance manager and sales person in Gwinnett. More
by PRICETAKIYAH
Verified Customer
January 17, 2024
As long as Ed Barnes is a service advisor at Jim Ellis, I will enjoy having my vehicles serviced there. Ed is a very knowledgeable and friendly employee who makes every experience enjoyable will enjoy having my vehicles serviced there. Ed is a very knowledgeable and friendly employee who makes every experience enjoyable More
by JULES22LANGLEY
January 17, 2024
Morris and Joe were very personable, professional and knowledgeable with all aspects of sale, negotiation and follow up. knowledgeable with all aspects of sale, negotiation and follow up. More
by Ghislaine1277
January 17, 2024
Great dealership, very easy to talk to the dealers and love the energy. Made my purchase worth. love the energy. Made my purchase worth. More
by djmcclinton98
January 17, 2024
Great buying experience everyone was super friendly and nice I will definitely be buying from them again in the future nice I will definitely be buying from them again in the future More
by zachsharpton
January 17, 2024
My experience at jim ellis was amazing. Craig Ebel was very professional. He made the buying process very easy.I will refer everyone to see Mr Ebel in the future. Craig Ebel was very professional. He made the buying process very easy.I will refer everyone to see Mr Ebel in the future. More
by gary.pecchio
Employees Worked With
January 17, 2024
Where. Can I start well they have great customer service any questions or concerns they were able to put me at ease and take time out to show me hands on wi Can I start well they have great customer service any questions or concerns they were able to put me at ease and take time out to show me hands on with the vehicle and I no I can be a handful but the were patient with me even though I’m from New York my daughter and other family members lives in Georgia so I’m frequently there and be sure to stop when I’m in Georgia Thank you More
by mistyluv63
Employees Worked With
Josh and Tyler I forgot the othe two
January 17, 2024
I have a service plan for my 2023 GMC but they said they didn’t take it. I called the dealer I bought it from and they stated that all they had to do was call them and they would pay for the maintenance ser didn’t take it. I called the dealer I bought it from and they stated that all they had to do was call them and they would pay for the maintenance service I was there to receive. That did not happen and I ended up paying out of pocket. More
by leo81893
Employees Worked With
January 17, 2024
Prompt and friendly service! Worked me in with a bad tire and were also able to get my needed device done. Worked me in with a bad tire and were also able to get my needed device done. More
by Col2020
Employees Worked With
