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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,863 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,863 reviews
Verified Customer
January 18, 2024
Dealership is Awesome! Customer service poor! Didn’t keep customer inform about what’s going on with vehicle and when called to check on vehicle took 2 days to respond just Customer service poor! Didn’t keep customer inform about what’s going on with vehicle and when called to check on vehicle took 2 days to respond just no communication! Atmosphere great with wonderful hospitality! 😊 More
by WGLOUSIE65
Employees Worked With
January 18, 2024
Nice place, the salesman is very restfectful and knowledgeable. His honest about the car my daughter is interested. knowledgeable. His honest about the car my daughter is interested. More
by ROSIEGKELLER
Employees Worked With
January 18, 2024
Bryan and Brett Rudow are awesome. They are very professional, but friendly and they will go beyond the standard to help you find tge auto that is perfect for you. They are very professional, but friendly and they will go beyond the standard to help you find tge auto that is perfect for you. More
by GLENDACANTRELL.CTS
Employees Worked With
Bryan Rudow, Brett Rudow
January 18, 2024
I am pleased with the outcome of my truck repair. The dealership went above and beyond to work with the warranty company. The dealership went above and beyond to work with the warranty company. More
by GRIFFINFELDERS
Employees Worked With
January 17, 2024
Came in for oil change and my wife left many hours later. I get that you wanted to do software update. You also replaced my steering wheel. If it’s going to take a long time then accommodate the wait I get that you wanted to do software update. You also replaced my steering wheel. If it’s going to take a long time then accommodate the wait More
by JEFF.A.MORRISON
Employees Worked With
Don’t know names
January 17, 2024
Smooth process. I was kept updated. Time was used wisely. Everyone was friendly and helpful. I was kept updated. Time was used wisely. Everyone was friendly and helpful. More
by amy78
January 17, 2024
Big ole pricing mess of what was asked and what was quoted. The pricing changes once I asked questions about have to be done vs needed to be done. quoted. The pricing changes once I asked questions about have to be done vs needed to be done. More
by LEEBAMA13
Employees Worked With
Don’t remember his name
