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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,925 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,925 reviews

April 09, 2024

I had a lower tire pressure warning on the interstate. I️ was alone with my daughter. Called Jim Ellis and got Melissa she got us right in on Saturday afternoon. She was kind and as quick ad she could be. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team.

April 09, 2024

Good communication throughout the entire process. Work delivered as promised and very happy with the outcome More

by ADAM.TEAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

April 07, 2024

My family and I have been a Jim Ellis Mall of Georgia customer for years. More

by Elena M. Almeida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi, your wonderful feedback and rating mean a lot to us.

April 07, 2024

The experience was awesome and all involved were professional and courteous. Glad I can back! More

by jeromeeddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

April 06, 2024

Service was quick and I was kept informed! He escorted me to my car to double check everything More

by JQUEENCJ1401
Recommend Dealer
Yes
Employees Worked With
James Stecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

April 06, 2024

From our sales associate, sales manager, and the financing specialist, everyone at Jim Ellis was amazing! More

by TRISH0917
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Wang
Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 06, 2024

The oil change I was scheduled for at 1:30 pm had there until 4:00 pm so I really think that was to long More

by SHANEANT78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Prayor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 05, 2024

Super service and service personnel. Would recommend to all members of my family. Great experience. More

by BARBARA
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Prayor
Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the recommendation, and have an amazing day!

April 05, 2024

It was a great experience My car was fixed as expected and the dealership employees are always professional More

by Karenkeen1969
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

April 05, 2024

Everything was fine and done in a timely manner. I'll be back for my 30,000 mile service. More

by mhart9
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

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