Jim Ellis Buick GMC Mall of GA

Charles did everything asked of him. The truck I purchased from you guys has been a complete lemon. It's constantly been in the shop for a multitude of warranty claims, including a trans The truck I purchased from you guys has been a complete lemon. It's constantly been in the shop for a multitude of warranty claims, including a transmission replacement. It's a 2020 GMC Canyon. In three years it's already had roughly $15,000 worth of failures. I'm afraid It will not last much longer, and that's a huge disappointment in investment. More

All good. Pleased with the outcome Transmission repair fixed the engine shudder problem to my satisfaction Pleased with the outcome Transmission repair fixed the engine shudder problem to my satisfaction More

Amazing staff and service! Each time I’ve come, the service time was fast and I even got a video update of my car before they were done! Awesome dealership! Each time I’ve come, the service time was fast and I even got a video update of my car before they were done! Awesome dealership! More

It was stress free. I was given information bluntly so that I was able to make a decision. I was given information bluntly so that I was able to make a decision. More

Nice people. Great environment. But I must say at $895 for the 45k service is totally ridiculous. Basically oil change, tire rot, replace filters, and check fluid Great environment. But I must say at $895 for the 45k service is totally ridiculous. Basically oil change, tire rot, replace filters, and check fluid levels. I don't think I'd have anything but warranty work done at those prices. More

I always have a great experience with the service department at Jim Ellis. Great customer service and great environment to wait on your vehicle to be serviced. department at Jim Ellis. Great customer service and great environment to wait on your vehicle to be serviced. More

I asked for quick wash and vacuum but didn't get it. .. I paid so much for service and got treated like a poor guy. This probably my last time to have my truck service from this location .. I paid so much for service and got treated like a poor guy. This probably my last time to have my truck service from this location More

Professional, responsive and courteous Joe is an excellent manager and treated us great. Definitely would contact him again on our next purchase. excellent manager and treated us great. Definitely would contact him again on our next purchase. More

I would like to send a notification of great customer service and great work candle by service department representative Tom. He did a great job of notifying me of what my issues were with my vehicle and service and great work candle by service department representative Tom. He did a great job of notifying me of what my issues were with my vehicle and making sure that they were taken care of. We really appreciate all you’ve done for us Tom! If you have an issue with your GMC, take it over to Jim, Ellis Mall of Georgia, Buford and let Tom and his guys take care of you!🤩🤩🤩🤩🤩 More

Worked with Nick Rose at a dealership before he came to Jim Ellis. He was my service advisor for about 12 years and always did an awesome job. I very much trust and value his knowledge and expertise. I'm v Jim Ellis. He was my service advisor for about 12 years and always did an awesome job. I very much trust and value his knowledge and expertise. I'm very particular about my old '99 Silverado truck and he's the best. They don't get any better! More