Jim Ellis Buick GMC Mall of GA

WOW...Superior Service By far the best car buying experience I have ever had. Kevin was such a pleasure to work with. He made the whole process flawless. He was very know By far the best car buying experience I have ever had. Kevin was such a pleasure to work with. He made the whole process flawless. He was very knowledgeable about the whole process and I never once felt pressured. He really made us feel like he was on our side when it came to negotiating. Levi the finance manager was top notch as well. He had it down to exact numbers when I walked in. I chose the number that best fit my budget and he made the rest happen. I could not be more pleased with the service I received at this dealership. I have purchased many cars in the past and not any of those sales come close to the flawless experience I had at Jim Ellis. I have found my new home! Thank you guys for your OUTSTANDING service! Your goals have been surpassed!! More

Sami is Awesome Sami greeted us as walked in the front door and was very gracious and informative until we walked out the door with a new vehicle. Sami greeted us as walked in the front door and was very gracious and informative until we walked out the door with a new vehicle. More

Ken was awesome Great service by Ken on the purchase of my new vehicle. He was knowledgeable and able to address all of my needs .....go see him today Great service by Ken on the purchase of my new vehicle. He was knowledgeable and able to address all of my needs .....go see him today More

Very stress-free experience Everyone at the dealership were very nice and willing to help. Steve was awesome to work with. I drove 2 hours to get a car I saw online and knew I di Everyone at the dealership were very nice and willing to help. Steve was awesome to work with. I drove 2 hours to get a car I saw online and knew I didn't want to leave without it and the process was very stress-free. I left with a very fair deal and keys in hand! Thank you guys for helping me with my first car purchase!! More

Great Experience! Mr. Houston was prompt from the moment I sent him an interest email! He was very professional, had outstanding customer service and made sure that I w Mr. Houston was prompt from the moment I sent him an interest email! He was very professional, had outstanding customer service and made sure that I was comfortable with every decision when purchasing my car. My family and I will definitely be back to purchase another vehicle with Mr.Houston! This dealership is worth the experience and their staff is amazing! More

Very Nice Experience. I usually dread buying a car. Alan Cavell was very nice to work with. He knew everything about the car I was interested in and understood that this was the first time I had looked Alan Cavell was very nice to work with. He knew everything about the car I was interested in and understood that this was the first time I had looked for this particular car. A 2017 Buick Encore. We did a test drive then talked money and I got back to him two days later to tell him I would buy the car. I would recommend Alan to my friends and family. More

Best Customer Service Ever! The Jim Ellis GMC dealership...and especially Steven Eason…were the best I have ever experienced! Steven went far and above the call of duty to ma The Jim Ellis GMC dealership...and especially Steven Eason…were the best I have ever experienced! Steven went far and above the call of duty to make me feel comfortable and important and satisfied. Jason and Levi have to be complimented, too. Great guys. You gotta go there and see for yourself! More

Great experience! Thanks again for the great service and everyone that help us make this process so easy!! These guys work very hard and we appreciate all their help! G Thanks again for the great service and everyone that help us make this process so easy!! These guys work very hard and we appreciate all their help! God Bless! More

Sales team LISTENED to us :) Our salesman actually listened to us and helped us throughout the process without using high pressure tactics. We told him upfront that we had a spec Our salesman actually listened to us and helped us throughout the process without using high pressure tactics. We told him upfront that we had a specific reason for delaying purchase, and he was very receptive to our purchase date and offered assistance along the way. More

Very efficient Overall excellent experience. Was in and out in less than two hours and everyone did a great job. The pricing on the vehicle was good and everyone p Overall excellent experience. Was in and out in less than two hours and everyone did a great job. The pricing on the vehicle was good and everyone provided good information for me to make a buying decision. More