Jim Ellis Buick GMC Mall of GA

Great after sales support Very clean dealership. Enjoyed working with Joe from sales- not pushy or calling every day unlike other auto groups. I had couple follow ups after del Very clean dealership. Enjoyed working with Joe from sales- not pushy or calling every day unlike other auto groups. I had couple follow ups after delivery of my truck and both Joe's got them resolved in timely fashion. Both very professional and friendly. I WILL be recommending this dealership to my friends and family.... and I don't often do that. Thx for great experience More

2016 Chevy Suburban LTZ - Feeling Blessed I really enjoy working with people that can make things happen... My wife and I both already have automobiles, but needed something larger for our lar I really enjoy working with people that can make things happen... My wife and I both already have automobiles, but needed something larger for our large family… So getting an SUV, even with our high income, was tricky… However, Steve and Fred made it look easy… I was in awe watching these guys work… And when I thought it was all done, they added more saving, more warranty, more perks, more, more, more… I felt like a celebrity… My wife and I are truly blessed…Thanks, Fred… Thanks, Steve… More

Great experience purchasing my new GMC Terrain The dealership was so helpful and made everything so easy to trade in and purchase a new vehicle. Ken Wang was very professional and knowledgeable on The dealership was so helpful and made everything so easy to trade in and purchase a new vehicle. Ken Wang was very professional and knowledgeable on all the vehicles. We highly recommend this dealership and Ken Wang. More

Extremely impressed with the courtesy and professionalism I purchased my GMC Terrain from Mike Hatcher and could not be more pleased . His professional and efficient manner made this a very welcome experience I purchased my GMC Terrain from Mike Hatcher and could not be more pleased . His professional and efficient manner made this a very welcome experience. Mike showed the type of customer service and attention to detail that unfortunately is missing from much of today's businesses. I will gladly recommend him and this dealership at every opportunity. Great stuff. Danny Tatum Stone Mountain,GA More

Professionalism at its finest !!!!! I had the extreme pleasure of having Alan Cavell as my sales person. Alan not only shows a genuine caring in making sure his customer has a stress fr I had the extreme pleasure of having Alan Cavell as my sales person. Alan not only shows a genuine caring in making sure his customer has a stress free positive experience. He backs it up with his professional manner and actions. Mr Ellis if your reading this. Alan is a definite asset to your dealership. Not only will I return whenever the time comes around again for a new vehicle. I will send anyone that I know of looking for a new or used vehicle to see Alan and your dealership. From the front door to the finance office. Hands down the best experience I have ever had purchasing a vehicle. A++++++ Thank you Alan. You have renewed my faith in car salesmen. ;) Also Levi in finance rocked it. Can't say enough good things. Sincerely John Browne Cumming Ga More

Morris , he is great !!!! Morris, he is a funny guy ! He is very personable, he cared about my silly stories, and my silly hobbies. I really was thinking about another truck, I Morris, he is a funny guy ! He is very personable, he cared about my silly stories, and my silly hobbies. I really was thinking about another truck, I needed a bigger truck to tow my camper, my chevy 1500 just was not going to cut it in the long run. When I met Morris, we just chatted, there was no sales pressure, it felt like we were on a golf course just hanging out having a couple of beers. I just felt very comfortable with Morris. I am an inspector for Extended warranty companies, so I had an inspection to do at Jim Ellis there in Buford. I told Morris, I will go do my inspection, then come back and talk about that 2500hd pickup over there, he said " cool, see you then." I finished my inspection, uploaded my report in my truck in my mobile office, then drove my truck over next to the new 2500HD, Wow, what a freaking truck !! Morris drove up on a golf cart, I asked if he wanted to see my mobile office, he said " Sure." I opened up the back door of my chevy 1500 big red pickup, and exposed my mobile office. " WOW, that is cool, is that alligator skin ? " Yep, I replied, Morris sat in the truck and was blown away. Then it was time for me to sit inside of the 2500, well..... I WAS BLOWN AWAY !!!!! This thing is a beast, !!!!! - Morris knew I needed something that would tow a house, so, he looked up the specs, verified which rear diff this vehicle had, and explained to me " yes this will tow 15,000 lbs" - Perfect I replied, Then we went for a test drive, it was the best driving truck I have every been behind the wheel of. Keep in mind I have owned 59 vehicles in my 47 year life, so that is saying a lot. After the test drive, we went inside, put the numbers together, and I came home with a new truck !! I had a 5th wheel in the back of my old truck, so I needed it out for the new truck, Morris is the man for the job, he got some techs to take it out for me !!!! All is good. Well I just got to say " Thank you Morris" you are the bomb !!!!! - Sam H. Dimsdale More

Su experiencia es exelente . Gracias por su servicio sobre todo en nuestro idioma latino gracias a el pude resolver unos problemitas en mi carro un ejemplo a seguir .gracias .po Gracias por su servicio sobre todo en nuestro idioma latino gracias a el pude resolver unos problemitas en mi carro un ejemplo a seguir .gracias .por todo . More

2017 Yukon Denali Joe was great to work with on the purchase of our new Yukon. He and his team were able to locate exactly what we were looking for, and the whole proce Joe was great to work with on the purchase of our new Yukon. He and his team were able to locate exactly what we were looking for, and the whole process could not have gone smoother! Highly recommend Joe and his team at Jim Ellis. Everyone was very friendly! More

Love my Buick Encore! I came in with a specific car in mind. Steve was extremely courteous and professional from the start. I can't say enough about him! He made the buy I came in with a specific car in mind. Steve was extremely courteous and professional from the start. I can't say enough about him! He made the buying experience easy. I got the exact car I wanted at the price I needed. Steve and Fred were both implemental in making the process stress free. I will definitely return to Jim Ellis for future needs. More