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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.5
3,760 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,760 reviews

March 06, 2017

Quick Buy We found our vehicle on line and negotiated the purchase prior to arriving. The staff was helpful in directing us to our sales person and we were take More

by Michael F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason
Mar 10, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for the feedback. We are so excited that your buying experience was amazing! We look forward to servicing your vehicle in the future! Wishing you a great day until the next time we meet.

March 06, 2017

Wonderful first experience I came in looking for a BMW i3 that I came across on Autotrader. I was a little skeptical since this was not a BMW dealership and wasn't sure if someo More

by Tech Nerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Hong, Bill Motsay
Mar 10, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you very much for your recent purchase! Our team works tirelessly to make sure our customers always get the top quality service they deserve. We are very happy that Bill Motsay and the Jim Ellis Family were able to take care of your needs! We hope that you are enjoying your BMW i3! We genuinely appreciate your business and look forward to a lasting relationship! Wishing you a great day until the next time we meet.

March 03, 2017

Good buying experience. I was just looking but found the perfect car and a great salesman. Had to buy and got a great deal! You will like their service. More

by SUV Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason, Dee Hong
Mar 04, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you, Suv Driver, for reaching out to us. Your opinion plays an integral part in our customer service. We always love to receive great feedback. Wishing you a great day until the next time we meet.

March 03, 2017

New car purchase Ken Wang was easy to work with; straight to the point. Gave them what I wanted and they found it in a short period of time. No problems at this poin More

by Webb
Recommend Dealer
Yes
Employees Worked With
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Wang
Mar 04, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for the feedback, Webb. We strive to provide excellent service to our customers at Jim Ellis Buick GMC Mall of GA. We are very glad that Ken and Fred were able to answer all of your questions and found the right vehicle for you. Wishing you a great day until the next time we meet.

March 02, 2017

Buying a truck Richard is a Great sales representative and loves his job and customers he is a 5 Star. The only area I disliked was the Finace Manager and sales Man More

by Jameachrist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Lewis, Richard Nourie
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you, Jameachrist, for reaching out to us. Your opinion plays an integral part in our customer service. Thank you for bringing this to our attention. Wishing you a great day until the next time we meet.

March 02, 2017

Awesome Sales Team! My time is limited and therefore I already knew what I wanted when I went in. Steve was great and kept the stress of buying down to a minimum. No Pres More

by Booker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Levi Lewis, Steve Eason
Mar 04, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you very much for your recent purchase! Our team works tirelessly to make sure our customers always get the top quality service they deserve. We are very happy that Steve, Joe and the Jim Ellis Family were able to take care of your needs! We hope that you are enjoying your new vehicle! We genuinely appreciate your business and look forward to a lasting relationship! Wishing you a great day until the next time we meet

March 01, 2017

One of the best car buying experiences. As a long time Ford guy I was apprehensive to switch brands to a GMC, but everyone at Jim Ellis made it painless for me. From Jesse finding the exact More

by Michael Reasons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Marszalek, Jesse Brown
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you very much for your recent purchase! Our team works tirelessly to make sure our customers always get the top quality service they deserve. We are very happy that Jesse, Fred and the Jim Ellis Family were able to take care of your needs! We hope that you are enjoying your GMC! We genuinely appreciate your business and look forward to a lasting relationship! Wishing you a great day until the next time we meet.

March 01, 2017

Super Hero Sales Man! STEVE EASON! This is the third Buick I have purchased at Jim Ellis Buford and I guess the third time is the charm! Steve took great care of me! He worked out my de More

by Michelle C. Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

We are so excited that your buying experience was amazing! We are very happy that Steve Eason and the Jim Ellis Family didn’t just meet your expectations but exceeded them! We hope that you are enjoying your new vehicle! We look forward to servicing your vehicle in the future! Wishing you a great day until the next time we meet.

March 01, 2017

Very Pleased Great experience working with Homero, we recieved excellent customer service from start to finish and was very pleased overall! The service we had fa More

by Vroomvroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homero Elizalde
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you, Vroomvroom, for reaching out to us. Your opinion plays an integral part in our customer service. Wishing you a great day until the next time we meet.

March 01, 2017

Easiest Car Purchase EVER! I purchased a used 2014 GMC Terrain from Mike on 2/28/17 and it was the easiest experience I've ever had. He gave me a more than fair price on my trad More

by JCapodieci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you very much for your recent purchase! Our team works tirelessly to make sure our customers always get the top quality service they deserve. We are very happy that Mike Hatcher and the Jim Ellis Family were able to take care of your needs! We hope that you are enjoying your GMC Terrain! We genuinely appreciate your business and look forward to a lasting relationship! Wishing you a great day until the next time we meet.

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