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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,843 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,843 reviews

October 25, 2017

Great Experience! The Jim Ellis Team was great! We went to shop around for a new SUV and a couple days later walked out with a new vehicle. They worked to get me what More

by Laxdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Hecht, Jasmine Abreu
Oct 26, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Laxdoc, thank you for your kind words and congratulations on your new vehicle! Welcome to the Jim Ellis Family! Please let us know if there is anything else we can do for you; we are more than happy to help! Take Care!

October 19, 2017

Great buying experience I recently bought a new SUV here and it was a great experience! Isaac Pineda worked with me every step of the way. Answered all of my questions, made More

by Dmaldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Pineda
Oct 23, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Dmaldonado, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is anything else we can do for you; we are more than happy to help! Take Care!

October 17, 2017

Great sales experience. After looking all over for a car we made a call to jim Ellis and ken wang relly helped us out and walked us through the whole process. Really nice guy More

by Jsangenito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Wang, Jasmine Abreu
Oct 23, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Jsangenito, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Welcome to the Jim Ellis Family and congratulations on your new vehicle! Please let us know if there is anything else we can do for you; we are more than happy to help! Take Care!

October 16, 2017

One of the easiest car buying experiences ever! Craig Ebel made me feel as if I were the only customer in this busy dealership. Craig called me after the delivery of my new vehicle to see if there w More

by Martykersh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Hong, Jessica Walter
Oct 17, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Martykersh, thank you for your kind words and congratulations on your new vehicle! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2017

Purchase of a new truck Joe Hecht was pleasant and helpful as he assisted us in finding and outfitting our perfect truck. We never felt rushed or pressured and he went out o More

by Kam
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Hecht
Oct 17, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests, Kam! We are glad that Joe was able to answer all of your needs. Thank you for leaving us this response! Have a wonderful day!

October 10, 2017

Wonderful customer service Steve in sales did an awesome job today helping me navigate the buying process in an efficient way. I really appreciate his help and competence!!!! Al More

by Deaw11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason, Dee Hong
Oct 11, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Deaw11, we are so pleased you enjoyed your visit to Jim Ellis Buick GMC Mall of GA! Welcome to the Jim Ellis Family and we hope that you are enjoying your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 10, 2017

Purchased Vehicle This was our 2nd family purchase from Ken Wang. We were impressed with how he led our son through his first buying experience and so we went back to More

by junebabe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Wang, Fred Marszalek
Oct 11, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Junebabe, your positive review means a lot to us and we’re happy we could help you! Congratulations and thank you for continuing to be a loyal customer. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2017

Great sales experience! Great sales experience. Smooth transaction. The dealership had exactly what I was looking for. Clean modern facility with an excellent staff. I wo More

by Wrangler 17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Marszalek, Jason Hoychick, Alan Cavell
Oct 12, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Wrangler 17, thank you for your kind words and congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 07, 2017

Cadillac Escalade It was a great pleasure working with this dealership, and there sales people. We were in there probably 45 minutes tops, and that's including sitting More

by Charlietodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason, Dee Hong
Oct 11, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Charlietodd, we are so pleased you enjoyed your visit to Jim Ellis Buick GMC Mall of GA! We are very happy that Ryan was professional and helpful and that we were able to take care of your needs! We hope that you are enjoying your Cadillac Escalade! Please let us know if there is ever anything else we can do for you! Have a wonderful day!

October 06, 2017

dents the dealership will not point out bad places on used vehicle if you find them they just tell you suck it up get it fix at your expense More

by himmyjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Ebel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Himmyjames, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We strive to disclose all information up front when presenting vehicles. If the vehicle is not certified the car is sold as is. However, everything should have been disclosed up front. We sincerely apologize for any inconvenience this may have caused. Take Care!

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