Jim Ellis Buick GMC Mall of GA

Outstanding Service Alan was very attentive and listened to what we were looking for in a vehicle and had no interest in selling us something that we did not need. He wa Alan was very attentive and listened to what we were looking for in a vehicle and had no interest in selling us something that we did not need. He was very patient and not pushy. I highly recommend Alan Cavell. It's about going above and beyond, doing things right the first time and wanting the customers business. More

Great service Michael Battle was my salesperson and he worked with me to get the best deal ever. The managers and finance went out of their way to make everything Michael Battle was my salesperson and he worked with me to get the best deal ever. The managers and finance went out of their way to make everything work. More

Outstanding experience I spoke with Richard regarding a vehicle in stock. We agreed on a very fair price on the vehicle that I wanted quickly and had the sales order within I spoke with Richard regarding a vehicle in stock. We agreed on a very fair price on the vehicle that I wanted quickly and had the sales order within 10 minutes. After explaining that my wife and I were under a time constraint when coming to purchase it, he had everything ready. We were driving out of the dealership within 1.5 hours of arriving with a complete demonstration of the vehicle features. I will certainly buy from Richard and his team in the future! More

Nasser Saban is an asset to Jim Ellis GMC I live far away, so I contacted Nasser by phone. They had a truck I wanted in the lot. Nasser took pictures and texted me. He communicated with me I live far away, so I contacted Nasser by phone. They had a truck I wanted in the lot. Nasser took pictures and texted me. He communicated with me greatly throughout the process, and had prepared the paperwork ahead of time. That saved me time and effort to get there. Everything was on time. It was a pleasure to deal with Nasser. More

Excellent customer experience Steve Eason has been a joy to work with. This is the second vehicle we have bought from him in a year. He goes the extra mile in customer service. Steve Eason has been a joy to work with. This is the second vehicle we have bought from him in a year. He goes the extra mile in customer service. More

Easy Purchase I had a good experience purchasing a used car @ Jim Ellis. Salesman (Mike H.) was great to deal with, very responsive to my inquiries and did everyth I had a good experience purchasing a used car @ Jim Ellis. Salesman (Mike H.) was great to deal with, very responsive to my inquiries and did everything we asked for. Very easy to deal with. Much Appreciated and will look here again in the future when in the market for a new vehicle. More

One happy Yukon owner My husband and I stopped by "just to look" and Steven was such a great listener that he found the perfect Yukon for me. Right color, size, trim packag My husband and I stopped by "just to look" and Steven was such a great listener that he found the perfect Yukon for me. Right color, size, trim package, it is exactly what I wanted. And it only took about 2 hours from the time we pulled onto the lot and the time we drove off the lot in our new to us Yukon!! If your looking for a used vehicle you have to start at Jim Ellis and ask for Steve and Dee. More

Great experience We purchased a used Tahoe with Steve's assistance. He was beyond personable and so helpful. Will definitely call him when we are looking for the vehic We purchased a used Tahoe with Steve's assistance. He was beyond personable and so helpful. Will definitely call him when we are looking for the vehicle. More

Great team, greater customer service! By far, this was the best "car buying" experience I have ever had.. As soon as I stepped foot on the lot, I received service from Sami. Everything By far, this was the best "car buying" experience I have ever had.. As soon as I stepped foot on the lot, I received service from Sami. Everything was straight to-the-point, overwhelmingly honest, with no sales gimmicks, and very informative. I received help from multiple employees throughout my decision, and got the best deal to accommodate my needs and secure my dream car. I walked in with a bad situation from a previous dealer (expecting to buy used), and walked out with a blessing from the Jim Ellis team (a new car!). I highly recommend anyone to bring their business here! Thanks! More