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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.5
3,765 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,765 reviews

August 28, 2017

Great Job Jim Ellis & Craig Ebrel I have purchased a 2016 and 2017 Yukon from Jim Ellis this year. Craig Ebrel has been my sales person on both sales and I specifically requested Craig More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2017 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us, Bob! We are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of GA! We do hope we can be of assistance in the future. Take care!

August 27, 2017

Constant change This dealership is not ethical in there service practices and can not keep qualified service underwriters and repair personal. You should include sale More

by Unsatified customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendy Farrar
August 26, 2017

Supurb car buying experience! This is the fourth vehicle that I have purchased in the last seven years and it was by far the best sales experience. After weeks of searching for the More

by 5comThwheel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hecht
Aug 28, 2017 -

Jim Ellis Buick GMC Mall of GA responded

5comthwheel, thank you for the high star rating! Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We do hope we can be of assistance in the future. Take care!

August 26, 2017

Trustworthy salesman! My experience at GMC with Isaac was phenomenal! He was very informative and delivered trustworthy advice which made my decision to purchase very easy. More

by JKNB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Pineda
Aug 28, 2017 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us, Jknb! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 25, 2017

2017 Enclave purchase The whole buying process from start to finish was easy and painless thanks to Mr. Newton. Richard listened to our needs, he was very patient with no p More

by jval144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Jval144, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2017

Sami was GREAT! Best car buying experience I've ever had! His personality makes it fun and the process went by very quickly!!! I would highly reccomend Sami! More

by Haidenbeshears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Haidenbeshears, thank you for your kind words and congratulations on your new vehicle! We are so pleased you enjoyed your visit to Jim Ellis Buick GMC Mall of GA! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2017

Allan and Dee were great! I had a wonderful experience purchasing my 2017 Yukon. The staff were great and welcoming. They made my car buying experience much better than my exp More

by Jcushinberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Hong, Alan Cavell, Kevin Wellborn
August 22, 2017

2017 Cascada Purchase Jim Ellis continues to set the standard in every aspect of the car buying experience. This is the 3rd vehicle I have purchased from Jim Ellis and it More

by ericj1s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Roselle
Aug 22, 2017 -

Jim Ellis Buick GMC Mall of GA responded

We are so happy to read such a great review about Jim Ellis Buick GMC Mall of GA! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 19, 2017

2017 Denali. Purchase Bought a 2017 Denali. Ken worked up a fair price. He stayed late to meet me and write up agreement. Ken came in following day (his day off) to as More

by Denali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Wang
Aug 22, 2017 -

Jim Ellis Buick GMC Mall of GA responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of GA. Thank you so much again for your feedback! We hope you have a great day!

August 13, 2017

Awesome experience Steven was awesome and so helpful, also he actually listened and helped us find what we were looking for. Joe was also very helpful and these guys nev More

by Dorean2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Lewis, Steve Eason, Brandy Ngone
Aug 22, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Dorean2005, we're so glad that we were able to go above and beyond your expectations! Thank you so much for choosing Jim Ellis Buick GMC Mall of GA as your first choice for service! We hope you have a great day!

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