Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
3,847 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,847 reviews
May 03, 2024
Very professional & courteous staff. Mike Hatcher did an excellent job explaining all the bells & whistle on new car. Even set up several apps for us. Mike Hatcher did an excellent job explaining all the bells & whistle on new car. Even set up several apps for us. More
by RALEXANDER0608
Verified CustomerEmployees Worked With
May 02, 2024
Nick is the best and provided amazing service and comms along the way! Thank you. along the way! Thank you. More
by mikestango
May 02, 2024
Superior service with professional service. Charles Prayor was great! 😊😊. Kept me informed as to progress on the repair. Charles Prayor was great! 😊😊. Kept me informed as to progress on the repair. More
by BARBARA
Employees Worked With
May 02, 2024
Jim Ellis is a 1st class Dealership, from the sales force to the 5 star service department. My recent warranty service was handled by Charles & Brandon, both exceeded my expectations. I’ll always come back t to the 5 star service department. My recent warranty service was handled by Charles & Brandon, both exceeded my expectations. I’ll always come back to this dealership. Thanks man! More
by Robert Wilkins
May 02, 2024
Great service from Tom! Problem was fixed and the car is running well. Thank you! Problem was fixed and the car is running well. Thank you! More
by jsimsbi77
Employees Worked With
May 01, 2024
The people at Jim Ellis went above and beyond to make sure I had the perfect vehicle! They stayed in constant communication and made extra effort to find the accessories I was looking for. Highly recomme sure I had the perfect vehicle! They stayed in constant communication and made extra effort to find the accessories I was looking for. Highly recommend! More
by Matt S.
May 01, 2024
great customer service for my GMC truck which i purchased from them in 2022 as well.. from them in 2022 as well.. More
by tkenney
Employees Worked With
April 24, 2024
Our car has been in the repair center for over a month waiting for a part. The mechanical staff has been amazing in keeping us informed. However, GMC is unable to obtain the parts needed for their cars. T waiting for a part. The mechanical staff has been amazing in keeping us informed. However, GMC is unable to obtain the parts needed for their cars. They also do not provide a temporary car, leaving us without a car for an undetermined time period. More
by SGS.Lyndale
Employees Worked With
April 24, 2024
We prefer to come to this dealership for servicing our vehicle versus the one in our city because of how well they have treated us and answered any questions we have. vehicle versus the one in our city because of how well they have treated us and answered any questions we have. More
by B.RONDAN
