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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,845 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,845 reviews

June 14, 2018

GMC VAN AMAZING CUSTOMER CARE. ALL TRY TO WORK WITH YOU, FROM THE SALER TO THE PERSON THAT HELPS WITH THE PAPER WORK. I RECOMMEND THIS PLACE. IS THE BEST CUST More

by NAYVI27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Carbo
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your response to Nelson's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2018

Great Experience We had a pleasant experience buying our Chevy Cruze. Craig Ebel helped us with everything and made this a truly exciting experience. We will recommend More

by Miguel Ortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Miguel, we are very happy we could provide you with an enjoyable buying experience! Congratulations on your new Chevy Cruze! If you ever need anything else from us, please feel free to give us a call or stop by. Safe travels!

June 14, 2018

Great Service!! Great experience as always! Friendly service and comfortable waiting area. Any recommendations for future service needs were recommended at a fair pri More

by BANAHUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Jim Ellis Buick GMC Mall of GA as your first choice for all of your automotive needs!

Jun 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of Georgia. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 14, 2018

Excellent Sean was great. Experience was quick and perfect. Thank you to the Jim Ellis team. I will come back for a service next time I need one. More

by SEYMA.KRAEMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Tipton, Sean Garrett
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We are happy to hear Sean and our team took great care of you! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

June 13, 2018

Excellent Service The experience with Sami, Nasser, and Isaac as well as the dealership was excellent. I cannot praise them enough for their professionalism. They were More

by DRMMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nasser Saban-Saban, Isaac Pineda
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi DRMMS, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2018

Great Experience I am always happy with my experience at Jim Ellis. I cannot praise Sean enough, he is amazing to work with and was especially helpful when I had to br More

by JAYMEPERVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Buick GMC Mall of Georgia!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 13, 2018

oil change and tire rotate I went in for a oil change and a tire rotation. They ended up recommending I change a couple filters . I agreed to have the filters changed. Took a More

by JRSOUTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2018

Buying w/out hassle After visits to other dealers had a simple no hassle buying experience. Once my decision was made, deal was made without problems. Sales/financing was More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Abreu, Randall Milner
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Welcome to the Jim Ellis Family! We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help! Take Care!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Phil, we are happy to have provided you with a hassle free buying experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 11, 2018

Great Experience My husband and I have been looking at a few third row vehicles. We decided we liked the GMC Acadia and have been looking for a great 2017 used one. We More

by Sh1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! Welcome to the Jim Ellis Family! We are always more than happy to assist you if anything else comes up. Take care!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We are so glad Steve was able to really help you out! Congratulations on your new 2017 GMC Acadia! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

June 11, 2018

A/C repair back Unit would not cool Warranty Service as stated in the sales agreement , we have 30000 miles plus on the SUV Great service over all. Hope future service will be there.. More

by RET1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello RET1005, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to let us know how we did during your recent service visit! Please let us know if there is anything else we can do for you; we are more than happy to help!

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