Jim Ellis Buick GMC Mall of GA

Awesome service Service Consultant Kaleb Dance did an outstanding job following up with me regarding the progress of repairs to my vehicle while I was out of town dur Service Consultant Kaleb Dance did an outstanding job following up with me regarding the progress of repairs to my vehicle while I was out of town during the service visit. More

excellent employees Staff excellent. Work with me over telephone to make deal. Was coming from Thomson Ga. Assured me they would not sell pu before I could get to dealer Staff excellent. Work with me over telephone to make deal. Was coming from Thomson Ga. Assured me they would not sell pu before I could get to dealership. More

New Yukon Denali Awesome sales experience!!! I would definitely recommend this dealership. Sami, Nasser and Chris Martin went above and beyond my expectations. D Awesome sales experience!!! I would definitely recommend this dealership. Sami, Nasser and Chris Martin went above and beyond my expectations. Definitely give them a superior rating. More

Best experience, very knowledgeable about Buick Mike was very easy to work with and was so knowledgeable when we purchased our Buick Enclave. He took the time to answer all of our questions and expl Mike was very easy to work with and was so knowledgeable when we purchased our Buick Enclave. He took the time to answer all of our questions and explain all of the vehicle features and show them to us. He stayed way past closing to make sure we were all set before he left. He even waved to us as we were leaving the lot like a family member would. We would definitely recommend Jim Ellis to others! We also Dealt with Fred in Finance he was up front and easy to deal with. We came in with our own financing but he was able to find us a better rate. He made our finance experience painless. More

Bought a new Sierra SLT I am totally satisfied with my experience with buying a new pickup at Jim Ellis Buick - GMC of Buford. My salesman, Mike Hatcher, was very procession I am totally satisfied with my experience with buying a new pickup at Jim Ellis Buick - GMC of Buford. My salesman, Mike Hatcher, was very processional, friendly, knowledgeable of the product and how to complete the transaction from start to finish. I brought my Mother-In-Law and my Wife with me for the final transaction and he made them very comfortable and treated them with the utmost respect and charm. He took all the time needed to explain my new vehicle's options and how to use them before we left the Dealership. Fred was great in explaining the finance process and we completed the process to my satisfaction. I understood each option and was able to chose from several to be satisfied with the one I picked. Overall it was a good experience. More

Top Customer Service Chris took his time to listen to my concerns with my truck. He called and provided detailed information on how they checked my vehicle. Explained it Chris took his time to listen to my concerns with my truck. He called and provided detailed information on how they checked my vehicle. Explained it in a way that was not all mechanical but instead understood completely. The other service team members are always very helpful as well. Excellent service department at Jim Ellis Buick GMC Mall of GA. More

Ken is Fantastic Ask for Ken. He is the best. My wife is handicapped with special modification needs. He never rushed us and even helped us out on several occasions Ask for Ken. He is the best. My wife is handicapped with special modification needs. He never rushed us and even helped us out on several occasions after the sell. More

Superior Service Managers and Techs extremely knowledgeable and kind. Found issue I didn’t know about and had those items fixed in the most reasonable manner. Thanks Managers and Techs extremely knowledgeable and kind. Found issue I didn’t know about and had those items fixed in the most reasonable manner. Thanks More

Excellent customer service I always feel like I'm taken care of when take my truck in for service there. Sean was my service advisor and was nothing less than exceptional. He I always feel like I'm taken care of when take my truck in for service there. Sean was my service advisor and was nothing less than exceptional. He went above my expectations and had my truck back to me looking beautiful. More

They did a great job getting the vehicle that we wanted. . Chris did an excellent job and showing us trucks and explaining the differences. After visiting several dealerships we found Chris to be most knowle . Chris did an excellent job and showing us trucks and explaining the differences. After visiting several dealerships we found Chris to be most knowledgeable of the product. He made the difference in us buying from Jim Ellis. More