Jim Ellis Buick GMC Mall of GA

Great dealership. Treated me with care. Lou was the best! He was personable, treated me with kindness, showed that he cared. He was very knowledgeable and went above a Treated me with care. Lou was the best! He was personable, treated me with kindness, showed that he cared. He was very knowledgeable and went above and beyond to make sure I understood every step of the process and was satisfied. I'm definitely recommending him to my friends and family who are looking for a car. More

This man was so considerate and called me to guild me through the overall process. He didn't pressure me and he let me make a conscience decision about my purchase. He knew the details about the car and through the overall process. He didn't pressure me and he let me make a conscience decision about my purchase. He knew the details about the car and helped my wife every step of the way. This man is an asset to your company and his professionalism is to be applauded. Whenever we buy from this location, we want him to service us. More

They do what needs to be done and they do it with kindness. I don’t mind having to drive from Athens to Buford.. kindness. I don’t mind having to drive from Athens to Buford.. More

Great crew at Rick Ellis and everyone more than helpful. I will for sure be back and I love the new truck thank you! I will for sure be back and I love the new truck thank you! More

My vehicle was returned to me covered in grease both on the outside and all over my leather seats and dash. Terrible service experience. the outside and all over my leather seats and dash. Terrible service experience. More

Always excellent service! Accommodating and informative. Takes very good care of my GMC Sierra 1500 Accommodating and informative. Takes very good care of my GMC Sierra 1500 More

Fast service and pleasant service man. We will continue to come to your Buford location for service on our Chevy blazer. We will continue to come to your Buford location for service on our Chevy blazer. More

I been having trouble with the car since I got it in 21, they lifted and the tires it’s a problem, always touching the flares and every time that I turn it makes a horrible noise 😔, and when I bring it the they lifted and the tires it’s a problem, always touching the flares and every time that I turn it makes a horrible noise 😔, and when I bring it they do something small and they said is fixed but it’s not, I’m desperate More

As soon as my husband and I stepped out of our car we were treated like FAMILY 🥰 Mr Ben greeted us with a big smile, he was very knowledgeable and was very patience. As we checked out different cars, w were treated like FAMILY 🥰 Mr Ben greeted us with a big smile, he was very knowledgeable and was very patience. As we checked out different cars, we didn’t feel pressured. This was a very smooth transaction. Jim Ellis is definitely on another level, we are so grateful to have an extended family in Buford Ga. Thank you so much, Mr.Ben, Sami, Shelton, Ken. Sending family and friends your way 🥰 More

Great customer service, very attentive, overall an amazing Organization. The salesman listens. Must definitely will recommend. amazing Organization. The salesman listens. Must definitely will recommend. More