Jim Click Hyundai East Tucson
Tucson, AZ
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First time car buyer! Alberto was amazing and made the process simple. He took the time to explain every feature on my new car without being pushy. He came in on his day of Alberto was amazing and made the process simple. He took the time to explain every feature on my new car without being pushy. He came in on his day off to help me find the perfect car, and made my first car buying experience fun and exciting, instead of stressful like I had expected. I bought my first car from him and will definitely buy my next car from him as well! This vehicle has everything that I wanted and more! I knew exactly what I wanted and he helped me find it! As a first time car buyer, I expected the payments to be outrageous, but he helped me find a car at the right price with all the features I wanted. The entire experience was excellent. Everyone I spoke with was friendly and knowledgeable and made the process easy! More
Horrible experience I purchased a car at the TCC show this month from Kim and Tyler was my finance person. When I brought the car home that day I noticed several issues. I purchased a car at the TCC show this month from Kim and Tyler was my finance person. When I brought the car home that day I noticed several issues. When I told Kim and Tyler about all the issues I was assured all the issues would be corrected. When I arrived at the service department the next day I was given the run around twice! They kept my car for a week and Christine in the service department kept telling me all the issues would be addressed but she was having to go back and forth with the sales department. I was rarely updated throughout that week. I was continually told they were waiting on parts. Now here I am at the one week mark and I am told by Christine that she only fixed the one issue! Do NOT buy a car from these people. They will lie, hide and out right refuse to help in the end and worst of all they will completely ignore you. Worst experience ever! I will never recommend this dealership or company again! More
Upsales are their bottom line Every step of the way was an attempt to upsale me on something. I knew what I wanted and what I was looking for. I had my financing ready to go, with Every step of the way was an attempt to upsale me on something. I knew what I wanted and what I was looking for. I had my financing ready to go, with my own bank. But everyone from the dealer to finance and everyone in between, tried to sell me on more and more. I did end up buying the extended warranty, the "highest possible coverage" for the vehicle. Yet, still.... less than 2 months later, the car is in the shop needing multiple repairs that aren't covered. They sold me a lemon and lies. Unhappy to say the least! More
Tucson, Hyundai I want to thank Derek Phelan and his team who worked extra hard to help start off my new year with a new vehicle. Out with the old in with the New! I' I want to thank Derek Phelan and his team who worked extra hard to help start off my new year with a new vehicle. Out with the old in with the New! I'm very thankful🤗 Happy Holidays! More
Great job The dealership did a great job chuck is awesome. I will return for all my vehicle needs in the future. What a great experience it was never felt any p The dealership did a great job chuck is awesome. I will return for all my vehicle needs in the future. What a great experience it was never felt any pressure to buy More
Love Getting my Cars from Jim Click I always have, and always will, buy any vehicle from a Jim Click Dealership! Everyone there makes me feel like the most important customer of all tim I always have, and always will, buy any vehicle from a Jim Click Dealership! Everyone there makes me feel like the most important customer of all time! More
ElfMan I truly do like my new car, named him ElfMan, and the service was excellent. Everyone was incredibly friendly and helped me find what I was looking f I truly do like my new car, named him ElfMan, and the service was excellent. Everyone was incredibly friendly and helped me find what I was looking for. Thank you very much! More
Fantastic! My daughter and I spent a lot of time at the dealership with all the staff. They were very friendly and helpful. Great customer service! My daughter and I spent a lot of time at the dealership with all the staff. They were very friendly and helpful. Great customer service! More
My Tucson I have been a Hyundai owner for the past 17 years. I have owned two Santa Fe's, and now own my beautiful Sedona Sunset Tucson Sport!! I have had ok I have been a Hyundai owner for the past 17 years. I have owned two Santa Fe's, and now own my beautiful Sedona Sunset Tucson Sport!! I have had ok shopping experiences at Jim Click Huyndai in the past, and have left with a vehicle but not completely satisfied. This time however, Julian made sure I got the vehicle I wanted with all of the features I wanted, and he went to another dealership to personally bring the car to Jim Click Hyundai! Julian, his boss and the finance person worked with me so that I can now drive my beautiful Tucson. They made my car buying experience pleasant, not stressful. More
excellent and fun buying experience My brother had bought a Mazda from Greg Albrite earlier in the year and brought me in to meet Greg. He mentioned that he'd really listened to his need My brother had bought a Mazda from Greg Albrite earlier in the year and brought me in to meet Greg. He mentioned that he'd really listened to his needs and put no pressure on him at all when purchasing his vehicle. I've had Toyota's for decades and didn't know squat about Hyundai's. After test driving some with Greg and my brother, I went home and researched the Ioniq. Greg was very good at explaining and also said to call him with any questions or stop in to see him. All in all it was a pleasant experience and I love my new car. Laura Cripps More