Jim Butler KIA - Service Center

Nice, clean and a friendly staff. Service didnt take a long time to complete. Recalls completed during this visit. Service didnt take a long time to complete. Recalls completed during this visit. More

Great Service Department. Fast, knowledgeable, friendly people. Waiting area is very clean and comfortable. Would recommend. Fast, knowledgeable, friendly people. Waiting area is very clean and comfortable. Would recommend. More

The Part dept has always been pleasant & taken care of my needs with my car, always explain everything very though.Kevin I can always trust . needs with my car, always explain everything very though.Kevin I can always trust . More

Took my 24' kia niro in for a oil change and was surprised at the total cost of the change being lower than expected. They also didn't charge extra to check a concern I had about my vehicle's clutch surprised at the total cost of the change being lower than expected. They also didn't charge extra to check a concern I had about my vehicle's clutch actuator fluid. More

It took 7 months to give me an answer on my car, after I bought it and only had it three weeks before it had to go into the shop for a new motor. No communication in the mean time. bought it and only had it three weeks before it had to go into the shop for a new motor. No communication in the mean time. More

Keith is always awesome to work with. I feel like I have received personal attention when working with him over the last 8 years. I feel like I have received personal attention when working with him over the last 8 years. More

They had my car for 7 weeks. I understand staffing shortages, but would’ve appreciated a bit more proactive communication. I got a lot of updates about my car from Kia corporate. I understand staffing shortages, but would’ve appreciated a bit more proactive communication. I got a lot of updates about my car from Kia corporate. I feel like if I call you repeatedly and you repeatedly told me my car will be ready in the next couple of days and it’s not, I would appreciate a phone call updating me and letting me know what’s happening More

I was kept very well informed as work progressed and given options to have other work done. I have been working with Keith for years and always found him to be extremely helpful. given options to have other work done. I have been working with Keith for years and always found him to be extremely helpful. More

The Service staff was very friendly and knowledgeable: I felt very informed about everything being done to my car and was informed with updates throughout my appointment. Very happy and I will be back for m felt very informed about everything being done to my car and was informed with updates throughout my appointment. Very happy and I will be back for my service needs most definately! More

Excellent service by the whole team! It is a pleasure to have a dealer service department go above and beyond :) It is a pleasure to have a dealer service department go above and beyond :) More