Jim Butler KIA - Service Center

Tyler was so polite and professional! Thanks for everything! My K5 is great! Greg Harris Thanks for everything! My K5 is great! Greg Harris More

I chose Jim Butler because of previous experiences with the service department were very positive. the service department were very positive. More

Everyone is always very nice and professional. The waiting area is always so clean. I will continue to have my car serviced here even though it's 30 minutes from home. The waiting area is always so clean. I will continue to have my car serviced here even though it's 30 minutes from home. More

We had a pleasant purchase of our 2025 Kia Sorento Hybrid. Someone helped our sales person find a Sorento our color choice from a dealer in Springfield and get it within a few days. However, the car w Hybrid. Someone helped our sales person find a Sorento our color choice from a dealer in Springfield and get it within a few days. However, the car was being washed and we were unable to drive it before closing on the sale so there were things that were not on the Sorento that were on the one that we test-drove. We felt rushed to close and wished we had taken more time to look over things on the one we purchased. We will check with the Parts or Service department to see if those things can be added. We don't have any history with them to rate. More

Christina did a very good job with check in and check out. It was efficient and the communication was good. out. It was efficient and the communication was good. More

Keith at first and foremost is very professional. He is nice and friendly and makes our decision to use JB services so easy. We always get the best time, service and support every time we bring our c He is nice and friendly and makes our decision to use JB services so easy. We always get the best time, service and support every time we bring our car in. Because of it and the experience with Keith, we ended up buying a new car the same day as we picked up our older car from the shop. Keith is a great asset to your company!!!! Sanja, More

Very helpful. Knowledgeable and efficient. I’ll definitely be back and refer all my friends. Knowledgeable and efficient. I’ll definitely be back and refer all my friends. More

Justin and Scott were great to work with. ZERO pressure to buy anything and they were very accomidating to my needs. I did a lot of homework on the car and it was very competitively priced. ZERO pressure to buy anything and they were very accomidating to my needs. I did a lot of homework on the car and it was very competitively priced. I often go into dealers with a defensive posture, it was not necessary here whatsoever. I was very happy with my experience here and will return. More

Amazing dealership great customer service but when I booked appointment they said 30 minutes it was over an hour and I was there at 730 am booked appointment they said 30 minutes it was over an hour and I was there at 730 am More

We are so impressed by the service we Have received. We will be back with our other vehicles! We will be back with our other vehicles! More