Jim Butler KIA - Service Center

Charging a credit card fee is ridiculous. Also asked them to look at problem with automatic window, they said they were too busy. Won’t be back unless I have a recall Also asked them to look at problem with automatic window, they said they were too busy. Won’t be back unless I have a recall More

Great customer service. The facility is extremely clean. Free coffee and water is a nice touch. The facility is extremely clean. Free coffee and water is a nice touch. More

Good dealership. . this was my 3rd vehicle that was purchased from Jim Butler.. however, the last car I purchased from Jim Butler, there were a few things wrong with a . this was my 3rd vehicle that was purchased from Jim Butler.. however, the last car I purchased from Jim Butler, there were a few things wrong with a car that were never disclose to me at the time of sale.. that was pretty upsetting. Pretty sure it was the salesman. I took the car back a day later and explain to the sales guy.What was wrong with the car, And he told me they were NEVER going to do anything about it.. He just sold it that way without saying a word to me. That won't determine my going back to Jim Butler because the other sales went fine. More

Loved this dealer ship. Keith was great to work with. I will be back to buy a 2nd car. Keith was great to work with. I will be back to buy a 2nd car. More

Oil change appointment went well. Jonathan was very professional. Work was very timely. Very satisfied. Jonathan was very professional. Work was very timely. Very satisfied. More

James was very proactive and communicated very effectively the ongoing work while the car was there. Exceptional service from him. effectively the ongoing work while the car was there. Exceptional service from him. More

They were very nice to deal with and friendly staff. They were able to answer any questions we had about the vehicle. They were able to answer any questions we had about the vehicle. More

I have purchased many new cars, I have never gotten the run around about questions or problems from any other dealers, just Jim Butlers KIA! If I could, I would return this car today. No support! run around about questions or problems from any other dealers, just Jim Butlers KIA! If I could, I would return this car today. No support! More

James was very attentive and helpful! He's checking on my windshield warranty I purchased. He's checking on my windshield warranty I purchased. More

Car was towed in and it took 5 days to even look at it to discover it was a recall item on a car with 18,000 miles. Had to lease a car from Enterprise since we were quoted $90 a day from Kia. discover it was a recall item on a car with 18,000 miles. Had to lease a car from Enterprise since we were quoted $90 a day from Kia. More