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Jim Butler KIA

Chesterfield, MO

4.6
1,955 Reviews
With KIA'S industry leading 10 year 100,000 mile Warranty now you know, "Why KIA is America's Best Value." Jim Butler KIA provides the highest quality new KIA vehicles and used luxury vehicles at the best prices in St. Louis, Missouri. We're your source for used cars in Chesterfield and West County! Located right off I-64 in Chesterfield Valley makes us the most convenient source for quality new KIA's in Missouri. We also service all makes and models on site! With hundreds in-stock you are bound to find the KIA you have always wanted. Online Inventory is only a partial listing of what we have available. Feel free to call for details 636.256.9600.
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722 Long Road Crossing Drive

Chesterfield, MO

63005

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Showing 1,955 reviews

October 06, 2024

Took 3 times to get the job done. People were nice though. I love the car. More

by carolstl70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Jim Butler KIA responded

My name is Jake Borgmeyer, I am the service manager at Jim Butler Kia. I would definitely like to talk to you about your last visit so I can look into why it took 3 visits to get your issue resolved. I can be reached at 314-376-2905. Thank you again.

October 06, 2024

Service at this dealership requires scheduling 3-4 weeks in advance. While the staff is friendly, their service backlog precludes them from being a viable service alternative. More

by Brian S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Jim Butler KIA responded

Brian, my name is Jake Borgmeyer with Jim Butler Kia. I would like to speak with you about your review. I looked at our schedule, and we have open appointments right at 2 weeks out for oil changes and 7 days out for diagnostics and repairs. I just want to make sure our website scheduling and employees are giving out all available options. Thank you again.

October 06, 2024

I just bought my Telluride and haven't needed the service department, so I don't know who Keith Sutton is. But Katye was phenomenal. She was patient and knowledgeable with my many questions and didn't even f More

by sgcooney
Recommend Dealer
Yes
Employees Worked With
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katye Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Keith did a great job following up and keeping me up to date as usual! More

by laurie.voss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Jean was amazing! He kept me aware of timing of my car order each step. More

by Steph.schroeder
Recommend Dealer
Yes
Employees Worked With
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Cheryl is amazing! She made the entire process wonderful!! I will always come back to her for all my car needs!! More

by mamagrl_85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Always friendly and easy to work with. Take great care of us. Will keep coming back More

by firefighter28loco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

We had a very good experience while buying our car . Did not feel pressured and everyone we dealt with was pleasant and helpful. More

by ma96hale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Didn't get a chance to meet Scott Seifried, he was busy with other customers More

by stevemaples54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Cheryl was wonderful! She made the entire process simple, so much fun! I would buy another vehicle from her! More

by janet.selby
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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