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Jim Butler KIA
Chesterfield, MO
1,818 Reviews
With KIA'S industry leading 10 year 100,000 mile Warranty now you know, "Why KIA is America's Best Value." Jim Butler KIA provides the highest quality new KIA vehicles and used luxury vehicles at the best prices in St. Louis, Missouri. We're your source for used cars in Chesterfield and West County! Located right off I-64 in Chesterfield Valley makes us the most convenient source for quality new KIA's in Missouri. We also service all makes and models on site! With hundreds in-stock you are bound to find the KIA you have always wanted.
Online Inventory is only a partial listing of what we have available. Feel free to call for details 636.256.9600.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,818 reviews
November 17, 2024
Roger was helpful in finding me a car that I liked. I had a good experience. I had a good experience. More
by Caleb
Verified Customer
November 17, 2024
Very receipt to all our needs. Very accommodating to our budget and time. Answered all my questions honestly. Very accommodating to our budget and time. Answered all my questions honestly. More
by Cfwfaf
November 16, 2024
Great experience. The financial man, Scott’s language was somewhat offensive. He spoke like a “good old’ boy” using inappropriate words in front of a woman. Other than The financial man, Scott’s language was somewhat offensive. He spoke like a “good old’ boy” using inappropriate words in front of a woman. Other than that it was a good experience. No pressure sales. Rodger was very nice, professional yet down to earth. WE will recommend. More
by patwag01
November 15, 2024
I couldn’t have asked for a better experience with my purchase at Jim Butler Kia. I had shopped 5 other Kia dealerships and was disappointed with the experiences. Cheryl is honestly the best sales rep purchase at Jim Butler Kia. I had shopped 5 other Kia dealerships and was disappointed with the experiences. Cheryl is honestly the best sales rep I’ve worked with, and from beginning to end,, I’m was happy with everything. Great dealership and I will tell everyone who is shopping for a Kia. More
by wmarrs
November 14, 2024
I am very impressed with the car salesman Jeremy Kehrer, he didnt pressure me, worked well with me, no trying to convince or pressure me at all/ When I saw the car I knew I wanted it and bought it the next he didnt pressure me, worked well with me, no trying to convince or pressure me at all/ When I saw the car I knew I wanted it and bought it the next day. I was explained how the features worked and it was a done deal. Im very impressed with this dealership and would recommend it to anyone interested in purchasing a vehicle. More
by susansloan114
November 14, 2024
I worked with Jonathan & Keith on this complaint regarding the trim being denied is absolutely unacceptable. I sent a message to Jonathan 2 days ago and no response back! After speaking with other d regarding the trim being denied is absolutely unacceptable. I sent a message to Jonathan 2 days ago and no response back! After speaking with other dealerships I have been told that since I still have an active basic warranty and with the trim being a manufactured defect that the dealership is responsible for taking care of situation. If Kia corporate continues to deny it, then it's up to the dealership (Jim Butler) to rectify the situation. This is just wrong on all levels! I need to speak with the general manager or someone that can approve my claim. No terms of service have been provided to deny my claim, only an entity (Bob DPSM) who just says it's denied. That's not a valid reason to deny anything. You've fixed all the recalls that KIA put out on my car, but now you won't accept a KIA defect. What is the difference? I'm just so upset that I'm having to go through this amount of work for a warranty that hasn't amounted to anything except wanting to tell everyone how you (Jim Butler) conducts business. Regards -Peggi McCartney More
by pmccartney50
November 13, 2024
Charging a credit card fee is ridiculous. Also asked them to look at problem with automatic window, they said they were too busy. Won’t be back unless I have a recall Also asked them to look at problem with automatic window, they said they were too busy. Won’t be back unless I have a recall More
by Tpm
Employees Worked With
November 13, 2024
Trade value for my vehicle was significantly lower than it probably deserved. The offer and adjusted offer were well below what the market was offering. it probably deserved. The offer and adjusted offer were well below what the market was offering. More
by gas2149
Employees Worked With
November 13, 2024
Everyone we encountered was so kind and helpful. This made the entire process easy and enjoyable This made the entire process easy and enjoyable More
by pelliott803
November 13, 2024
Great customer service. The facility is extremely clean. Free coffee and water is a nice touch. The facility is extremely clean. Free coffee and water is a nice touch. More
by e_dehner
Employees Worked With
