Jim Butler KIA

Recalls (2) were completed. I had to wait longer than anticipated, but understood that other repairs in work would possibly delay my car a little. It took a little over 2 hours. I had to wait longer than anticipated, but understood that other repairs in work would possibly delay my car a little. It took a little over 2 hours. Staff was friendly and knowledgeable. More

The staff were friendly and concerned with resolving the issue in my 2025 Sorento. They identified the problem and ordered the part. This car has 1300 miles on it and has been to the dealer twice for burn issue in my 2025 Sorento. They identified the problem and ordered the part. This car has 1300 miles on it and has been to the dealer twice for burnt out taillights. The technicians at Jim Butler Kia were able to identify the cause as a short in the wiring harness. I will arrange the repair when the parts arrive. More

Fabulous service! Friendly knowledgeable staff. I highly recommend! Can’t say enough good things about Jim Butler Kia! Friendly knowledgeable staff. I highly recommend! Can’t say enough good things about Jim Butler Kia! More

The service was amazing. Was dropping my car off for a recalled and was by Keith that I can wait for it. I was out within an hour. Exactly customer service! Was dropping my car off for a recalled and was by Keith that I can wait for it. I was out within an hour. Exactly customer service! More

I was very impressed with Jim Butler. My sales agent, Cheryl Cooper, was phenomenal! I will certainly recommend her to others. My finance piece was a long wait, but once there with Dom i My sales agent, Cheryl Cooper, was phenomenal! I will certainly recommend her to others. My finance piece was a long wait, but once there with Dom it was easy. End of year, deals, etc I’m sure we’re the reason. Quick and easy with sales team. More

The dealership was staffed with very friendly people and were not pushy about trying to see you on stuff you don’t want or need. were not pushy about trying to see you on stuff you don’t want or need. More

Kayte was amazing from the moment we walked in the door. We did not have an appointment but she still assisted us with our questions and ultimately sold us a new car. She is delightful to work with. And We did not have an appointment but she still assisted us with our questions and ultimately sold us a new car. She is delightful to work with. And Dominic in Finance was just as awesome to work with and made the deal work! Thank you JB Kia Team!! We WILL refer your dealership and we will be back!! More

They had the most inventory of the vehicle I wanted so that is the reason I chose them. that is the reason I chose them. More

I would like to voice my dissatisfaction with the lack of support. I have trouble getting in contact with my sales man regarding issues with the vehicle after purchasing the vehicle from them. I felt very support. I have trouble getting in contact with my sales man regarding issues with the vehicle after purchasing the vehicle from them. I felt very rushed during my time and felt I was not listened to. More

Jonathan has the best in class Customer Service skills! Very communicative, friendly, and genuine. Truly amazing employee and experience! Thank you! Very communicative, friendly, and genuine. Truly amazing employee and experience! Thank you! More