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Jim Butler KIA
Chesterfield, MO
1,949 Reviews
With KIA'S industry leading 10 year 100,000 mile Warranty now you know, "Why KIA is America's Best Value." Jim Butler KIA provides the highest quality new KIA vehicles and used luxury vehicles at the best prices in St. Louis, Missouri. We're your source for used cars in Chesterfield and West County! Located right off I-64 in Chesterfield Valley makes us the most convenient source for quality new KIA's in Missouri. We also service all makes and models on site! With hundreds in-stock you are bound to find the KIA you have always wanted.
Online Inventory is only a partial listing of what we have available. Feel free to call for details 636.256.9600.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,949 reviews
November 14, 2024
I worked with Jonathan & Keith on this complaint regarding the trim being denied is absolutely unacceptable. I sent a message to Jonathan 2 days ago and no response back! After speaking with other d regarding the trim being denied is absolutely unacceptable. I sent a message to Jonathan 2 days ago and no response back! After speaking with other dealerships I have been told that since I still have an active basic warranty and with the trim being a manufactured defect that the dealership is responsible for taking care of situation. If Kia corporate continues to deny it, then it's up to the dealership (Jim Butler) to rectify the situation. This is just wrong on all levels! I need to speak with the general manager or someone that can approve my claim. No terms of service have been provided to deny my claim, only an entity (Bob DPSM) who just says it's denied. That's not a valid reason to deny anything. You've fixed all the recalls that KIA put out on my car, but now you won't accept a KIA defect. What is the difference? I'm just so upset that I'm having to go through this amount of work for a warranty that hasn't amounted to anything except wanting to tell everyone how you (Jim Butler) conducts business. Regards -Peggi McCartney More
by pmccartney50
Verified Customer
November 13, 2024
Everyone we encountered was so kind and helpful. This made the entire process easy and enjoyable This made the entire process easy and enjoyable More
by pelliott803
November 13, 2024
Charging a credit card fee is ridiculous. Also asked them to look at problem with automatic window, they said they were too busy. Won’t be back unless I have a recall Also asked them to look at problem with automatic window, they said they were too busy. Won’t be back unless I have a recall More
by Tpm
Employees Worked With
November 13, 2024
Trade value for my vehicle was significantly lower than it probably deserved. The offer and adjusted offer were well below what the market was offering. it probably deserved. The offer and adjusted offer were well below what the market was offering. More
by gas2149
Employees Worked With
November 13, 2024
Great customer service. The facility is extremely clean. Free coffee and water is a nice touch. The facility is extremely clean. Free coffee and water is a nice touch. More
by e_dehner
Employees Worked With
November 11, 2024
The guys were very nice. Pretty straight forward. Minimal xx. The place was clean. Overall, the whole car buying process was really smooth. I’d send my friends there. ⭐️⭐️⭐️⭐ Pretty straight forward. Minimal xx. The place was clean. Overall, the whole car buying process was really smooth. I’d send my friends there. ⭐️⭐️⭐️⭐️ More
by SaraM
November 11, 2024
Good dealership. . this was my 3rd vehicle that was purchased from Jim Butler.. however, the last car I purchased from Jim Butler, there were a few things wrong with a . this was my 3rd vehicle that was purchased from Jim Butler.. however, the last car I purchased from Jim Butler, there were a few things wrong with a car that were never disclose to me at the time of sale.. that was pretty upsetting. Pretty sure it was the salesman. I took the car back a day later and explain to the sales guy.What was wrong with the car, And he told me they were NEVER going to do anything about it.. He just sold it that way without saying a word to me. That won't determine my going back to Jim Butler because the other sales went fine. More
by livisagra717
Employees Worked With
November 11, 2024
Loved this dealer ship. Keith was great to work with. I will be back to buy a 2nd car. Keith was great to work with. I will be back to buy a 2nd car. More
by Daniel@piertech.com
November 11, 2024
Oil change appointment went well. Jonathan was very professional. Work was very timely. Very satisfied. Jonathan was very professional. Work was very timely. Very satisfied. More
by camerk
Employees Worked With
November 11, 2024
James was very proactive and communicated very effectively the ongoing work while the car was there. Exceptional service from him. effectively the ongoing work while the car was there. Exceptional service from him. More
by calandraca82
