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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,015 Reviews

4,015 Reviews of Jim Butler Chevrolet - Service Center

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March 02, 2023

Very friendly, knowledgeable, and concerned about how any of your concerns. Highly recommend this dealership especially our salesman Caleb and finance person Tara More

by bjrooney
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara finance
Mar 14, 2023 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 02, 2023

I like taking my car for different services to Jim Butler Chevrolet in Fenton, Mo. It is close to my home. The people working there seem to go out of their way to be helpful and make sure my visit goes smo More

by sandlewood2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hi, thank you so much for your high rating. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 01, 2023

Thanks to everyone for the patience to help an old guy with an old van. You always do your best and I am very thankful for that. Thanks to all who participate in my service. More

by brandel578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 14, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 01, 2023

courtesy drive home was very helpful. service was fast people were friendly wish they gave away free trucks More

by maglues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 14, 2023 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out to us if there's anything more we can do!

March 01, 2023

This is the second time in a row I’ve had an issue after my oil change was done. I bring it to the dealership for quality service and at best been like going to Valvoline instant oil change. The first time More

by clayton0604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 14, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visits haven't lived up to your expectations. I will be sure to speak with the service director regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

February 27, 2023

I moved here from Florida. Jim Butler has proved a great new dealer for me. They give you information, and provide appointments that work for me. More

by sandlewood2010
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! We look forward to your next visit! Take care!

February 27, 2023

Jim Butler does a Great job on servicing vehicles and customer service is outstanding! Thank you More

by Lightman105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2023

Two and a half hours for what we had done is not good. You make an appointment to schedule your service and it seems it doesn't matter. A text or call would be great so I can make arangements so not to More

by dsimon1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. In the future, we recommend that you use our drop off service or our complimentary shuttle service. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

February 27, 2023

Horrible service. Set an appointment up two weeks in advance only to drop it off and have it sit for 7 days before anyone even looked at it. Took 29 days total. Wouldn More

by JOEBOOS1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
Mar 14, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

February 27, 2023

Great service and friendly staff. We are always very well taken care of. Would definitely recommend. More

by AlanDebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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