Jim Butler Chevrolet - Service Center

Very friendly and welcoming atmosphere. It was my first time there and I was very impressed! Would definitely recommend Jim Butler Chevrolet! It was my first time there and I was very impressed! Would definitely recommend Jim Butler Chevrolet! More

Thanks to everyone for the help (and patience) when I need it. The service team at Butler is excellent. need it. The service team at Butler is excellent. More

waited 3 weeks for a appointment. When I showed up Advisor said it would take a couple of days. 2 Days later on Friday I called and the advisor said they would not get to it until Mon When I showed up Advisor said it would take a couple of days. 2 Days later on Friday I called and the advisor said they would not get to it until Monday or Tuesdoy. and he would get me a rental car. When I finally Picked up the car on Wednesday They said the problem was from rodents chewing wires. Was ok with paying bill but then they charged me for the rental they gave me because they were taking so long. Should have told me in the begining that I would have to pay for the rental. If i would have known would not have taken it. Won't be Going back. More

Had my truck sitting in the lot for 8 days before even touching it. Diagnosed as a “software update” that was causing my transmission to act up, but when asked if I could do the update myself, the answer touching it. Diagnosed as a “software update” that was causing my transmission to act up, but when asked if I could do the update myself, the answer was not unless I had the special tools which means I spent $380 for a software update that meant I was out of using my truck (which I use for work) for 8 days for a 30 min software update. More

Jim Butler has always taken care of the servicing of my car with speed and accuracey. I am always impressed with the service crew and staff. I love that there are women employed in automotive roles and ser car with speed and accuracey. I am always impressed with the service crew and staff. I love that there are women employed in automotive roles and servicing. More

Jim Butler Chevrolet thoroughly impressed me. Adnan was great sales person to deal with. Service Dept was awesome to work with as well getting dealer added items installed. Adnan was great sales person to deal with. Service Dept was awesome to work with as well getting dealer added items installed. More

My lug nuts and right front passenger wheel were scratched and grooved. Had to find issue on my own no one mentioned to me and there is no way the personnel who preformed my vehicle service. I wil scratched and grooved. Had to find issue on my own no one mentioned to me and there is no way the personnel who preformed my vehicle service. I will not be returning unless it is for warranty work. Very disappointed. More

Kim is always a great help and takes excellent care of me when I bring my vehicles in. when I bring my vehicles in. More

Worst place I've dealt with. They refuse to call me back after they replaced 2 tires, one due to a nail and they charged me for when when I have coverage for that. Had to call an They refuse to call me back after they replaced 2 tires, one due to a nail and they charged me for when when I have coverage for that. Had to call and file the claim myself. The claim company even told me to do business elsewhere since Jim Butler doesn't know how to do their job. Paid my 100 deductible to have the power steering fixed just to pay it again a few months later since they didn't fix it properly the first time. Fought with them for over a year about having free oil changes with my warranty and they kept telling me I didn't and handed me coupons. Called the warranty people on this too and they confirmed that I get free oil changes and Jum Butler had yet to put in a claim for it. They are a bunch of crooks and I will never go back now that I know my coverage is good anywhere. More

What can I say. Nothing good so I won’t comment. Not worth my time. Nothing good so I won’t comment. Not worth my time. More