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4,013 Reviews of Jim Butler Chevrolet - Service Center
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June 07, 2023
I was pleased with the service I received. The service person was helpful and courteous The service person was helpful and courteous More
by peggy.lefarth
Verified Customer
June 07, 2023
My car was in the shop for 8 days. Emissisons Warranty covered the repair. After 2 hours of picking up the car, the check engine light went back on. I took it back to the shop and more Emissisons Warranty covered the repair. After 2 hours of picking up the car, the check engine light went back on. I took it back to the shop and more warranty work was needed on the emissions again. After a few days my car started to make noise again intermittently when accelerating and now in less than a week after the last repair the check engine light is on again. Needless to say I am very frustrated and will be calling the service department in the morning. More
by teraz12
Employees Worked With
Chris
June 07, 2023
The online website said oil changes take 75 minutes or less, however it took them 2 hours and 15 minutes. When I asked what the issue was, since the website said 75 minutes or less, they just blew me off. less, however it took them 2 hours and 15 minutes. When I asked what the issue was, since the website said 75 minutes or less, they just blew me off. More
by rhealene2017
Employees Worked With
I don't know
June 07, 2023
Great PR and knowable people . Our sales person Tony was very knowledgeable and attentive of what I wanted. Didn’t like the fact there was no recognition for past veterans yet acti Our sales person Tony was very knowledgeable and attentive of what I wanted. Didn’t like the fact there was no recognition for past veterans yet active military and first responders are recognized. More
by ron.quanty
Employees Worked With
Other Employees :
All the rest I didn’t deal with as I paid cash and I have had no service done yet .
June 01, 2023
Brought the car in on Friday still not touched on the following Thursday, not so much as a phone call to inform me what was going on.will not use again following Thursday, not so much as a phone call to inform me what was going on.will not use again More
by Markowski007
Employees Worked With
June 01, 2023
Fantastic dealership and service! ! Our new car buying experience went so smoothly, thanks to our amazing salesman BRYAN LAGUNAS!!! He made us feel confident in our new car purchase, a ! Our new car buying experience went so smoothly, thanks to our amazing salesman BRYAN LAGUNAS!!! He made us feel confident in our new car purchase, and went over everything we needed to know, and answered all our our questions!! More
by TGRAINEY23
Employees Worked With
Lindsey Matveev , She was excellent getting our documents together, and just a wonderful person!
June 01, 2023
My experience with the Service Dept. has always be SUPER.the sale of an auto is the easy part, in any business its a relationship that keeps customers coming back has always be SUPER.the sale of an auto is the easy part, in any business its a relationship that keeps customers coming back More
by exhibits02
May 30, 2023
Have always had good service with dealership until last time but they did make it right and went above and beyond to fix it time but they did make it right and went above and beyond to fix it More
by jimstaggs72
May 30, 2023
Took my car in for service to fix excessive road noise and they said there was nothing they could do. If they would have their body shop look at it they might find the problem. Will look into Lemon law to and they said there was nothing they could do. If they would have their body shop look at it they might find the problem. Will look into Lemon law to resolve. I can't stand the road noise. More
by jamessta636
Employees Worked With
Kayla Merrick
