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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,228 Reviews

4,228 Reviews of Jim Butler Chevrolet - Service Center

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February 24, 2025

One of the best buying experiences I've ever had. Was very easy. I wasn't pushed or guilted into buying any extras, and my salesmen Tyler was very knowledgeable. Great experience and have already tol More

by blitz21sevet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Lang, Joe
Feb 27, 2025 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

February 24, 2025

Service was great, Kim Hausmann was great to work with and very helpful. She was able to work me thru some setting I did not know how to change. Thank You, I will use JBC SERVICE again. Dave More

by dparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 24, 2025

Excellent customer service, friendly staff, smooth process, great prices, professional, reliable, helpful, knowledgeable, trustworthy, efficient, welcoming, accommodating, responsive, hassle free, out More

by jessija14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
xxxx, man
Feb 27, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 22, 2025

This was our 1st time buying from thus dealership. So far we are pleased with our jeep. We needed a I owe you fix and our inspections done since these weren't current at the sale Only frustration More

by jamiealvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian white
Feb 27, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 22, 2025

Got me in on time, did what was needed competently and professionally & was back out that morning. More

by samg_klein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

They were very helpful in letting me drop off my vehicle the day before to accommodate being able to get to work the next day and not having to use time off. Very flexible people and are willing to work aro More

by rabbid4521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 20, 2025

took 9 days to put a purge pump in when I arrived to pick up my vehicle I still had to wait 40 minutes for the tech to finish the work More

by brkeyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph
Feb 23, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened. Additionally, we are confused because your vehicle should have been ready before you were called for it to be ready. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

February 20, 2025

Tires thread was measured at my request. They measured a minimum amount of thread remaining. Installed four new tires. A large price vs estimate occurred, but was easily resolved be service More

by denniskalota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 17, 2025

Stephanie and Alyssa were great! ! They were both very helpful and nice which made the experience even better. More

by keith.adaway
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie and Alyssa
Feb 21, 2025 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 17, 2025

I went in to have my car inspected. The process was very efficient. Even though they were super busy that day, everything was done in a timely manner. More

by armstrong.kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

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