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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,012 Reviews

4,012 Reviews of Jim Butler Chevrolet - Service Center

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September 26, 2023

Oil Service was good but $136 for an oil change is way too high. Paid 79.00 4 years ago and now almost double!! More

by wmconstantin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in service. Saw his name tag he didn't introduce himself
Sep 28, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We have done our research and found our pricing to be competitive with other dealerships in our area, including Dobbs. Everything in our economy is going up in price including the price of oil, however, we sincerely value your business and look forward to your next visit!

September 25, 2023

I feel I was sold a used car that wasn’t checked out before being sold And it’s Thad way to many problems More

by sissytrucker70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. At your time of purchase, you should have been provided a CarFax vehicle history report. We do recondition all of our vehicles before we sell them, however, we have no way of predicting when the vehicle may break. If you wish to further discuss your experience, please reach out to our General Sales Manager Tim Rhame at (636) 349-3222 X:3013.

September 25, 2023

They do no know how to remove old oil stickers that the originally put on your car. Also it seems when they rotate your tires they cannot check the tire pressure and make it all the same. More

by CHRISTINELAWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt
Sep 27, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager, David at 636-717-3001.

September 22, 2023

Thanks fir the very friendly salesman. He made ne feel that he was truly looking for what was roght for me. More

by marcellarosner1
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan palmer
Sep 26, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 22, 2023

The Service Department had me in and out and kept me informed the entire time. More

by Stephenie.Hargrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Sep 26, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

September 22, 2023

They always take great care of my Camaro when needed. They even parked it far away from other vehicles to make sure it wouldn’t be damaged. Got my oil changed and rear park assist fixed again. More

by antab0225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Merrick
Sep 26, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We hope to see you soon!

September 22, 2023

This place has great people who are awesome to help when you need something worked on. More

by 41triadhockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lagunas
Sep 26, 2023 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2023

I had a great experience buying my new colorado zr2. Great customer service and communication. More

by Cole lawrence
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan palmer
Sep 24, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 21, 2023

Everyone is very friendly and acts in a very professional menter. They are very knowledgeable and willing to help you. More

by eatmemillerman
Recommend Dealer
Yes
Employees Worked With
5 Stars Bryan Lagunas
Sep 24, 2023 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

September 20, 2023

Everyone is so nice and treats you with respect and kindness. Best yet I found a car that fit me! Thanks to Nic for making it easy. More

by cschweppe7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler was so helpful
Sep 23, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

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