Jim Butler Chevrolet - Service Center

Sold me a vehicle with the check engine light on, when I left the lot, they said it was just a sensor and to bring it back in when I had time. I took it in, got it a week later, the same day the engine ligh left the lot, they said it was just a sensor and to bring it back in when I had time. I took it in, got it a week later, the same day the engine light came back on and they’ve had my vehicle for going on almost 3 full weeks. More

Customer service was awesome, highly recommended from that standpoint. Truck still has issue after $650 spent, was told a slight noise was being made, first time I turned left it made the same popping that standpoint. Truck still has issue after $650 spent, was told a slight noise was being made, first time I turned left it made the same popping noise it was making over the radio. They also did some recall work and now my radio stops working just out of the blue. Totally confused how these issues could still be going on and you give the truck back to the customer More

Bryan always goes above and beyond and I truly appreciate Bob Schaefer in the financial dept . They both made my dreams come true of owning a brand new car. Bob Schaefer in the financial dept . They both made my dreams come true of owning a brand new car. More

Was not long in wait to get the car in for the first oil change and everything else they did. Being in the waiting room was nice, a TV to watch and other customers to speak with. change and everything else they did. Being in the waiting room was nice, a TV to watch and other customers to speak with. More

Very satisfied! Contacted as soon as my new car arrived. Made the process quick and easy! Contacted as soon as my new car arrived. Made the process quick and easy! More

I always go to Jim Butler for service because they are great to work with. great to work with. More

Kayla was very professional during my check in at 7:30 am for my 11:15am appointment. She recommended what services I needed for my vehicle to be up to date.. which I appreciated. Advised her that I would be for my 11:15am appointment. She recommended what services I needed for my vehicle to be up to date.. which I appreciated. Advised her that I would be dropping my vehicle off and would come back later in the afternoon to pick it back up.... Received a shuttle ride to work. Shortly after my day began at work, I was shocked to receive a text saying that my vehicle was ready to be picked up. Had I known that a oil change, a tire rotation, and a coolant flush would have taken a little over an hour after I had left the facility, I wouldn't saved my Uber fare back there on my lunch hour and just stayed and waited. As I was getting my vehicle from the lot, I noticed a lot of dirt and grime on the fender. My only guess is this is where the mechanic had put his fender cover work mat. It would have been nice to have this cleaned off prior to picking up my vehicle. More

Super helpful. Very knowledgeable. Great experience in the service department. Everyone was happy to help any way they could. Thank you so much! Very knowledgeable. Great experience in the service department. Everyone was happy to help any way they could. Thank you so much! More

Worked well with me on getting the issues fixed on my car. Service advisor Chris Weltig was very helpful & good to work with. car. Service advisor Chris Weltig was very helpful & good to work with. More

Adnan was very friendly, very informative and was very helpful and kept track of what was going on. THANK YOU ADNAN! helpful and kept track of what was going on. THANK YOU ADNAN! More