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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,010 Reviews

4,010 Reviews of Jim Butler Chevrolet - Service Center

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November 03, 2023

Everything went well and everyone was very pleasant. I will definitely go back because of the climate there. More

by tdailey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2023

Alec was very helpful in the buying process ,knowledgeable and friendly not pushy or else i would have left and went elsewhere.But i hate filling out surveys. More

by larrylwhalen
Recommend Dealer
Yes
Employees Worked With
Alec
Nov 07, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

November 02, 2023

Adnan was exceptional in everyway. I would definitely recommend him and Jim Butler. Additionally, everyone was very friendly and helpful, it was a great experience, thanks Denis Repa More

by DENISREPACPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara was very friendly and helpful, she's a keeper. Also, Adnan, not listed above, was exceptional.
Nov 04, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

November 02, 2023

Matt was great, got everything I needed and more when it came to my car and mg payment, service station had a few hiccups but sometimes those things just happen so all in all a great experience More

by blackwelljames909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

November 02, 2023

Took my vehicle a 2020 silverado to have 3 door actuators replaced and a blower motor replaced. That right there is a little ridiculous that all that had to be replaced on a 3 year old truck. But....They had More

by steveeirvin18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Nov 04, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. I will be sure to bring your concerns to the attention of the service manager. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

November 01, 2023

Easy check in, comfortable waiting area and every team member was courteous and friendly. I highly recommend working with Jim Butler. More

by jamhubert
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.!

November 01, 2023

Fuzz has been great, I strongly recommend Jim Butler Chevrolet for all your car/truck shopping More

by adamdragon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 01, 2023

Kayla was super helpful! I had to bring my 2019 Silverado back the next day after it was supposed to be fixed . They got me in and remedied the problem as quickly as possibl More

by dcrpdeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Nov 03, 2023 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

November 01, 2023

Our adviser was really helpful and knowledgeable. He made the experience easier. Thank you Bill More

by jrclogran
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 03, 2023 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2023

I have been coming since I bought the car at J. Butler. Very happy with service and always helpful and courteous. More

by Marilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim is probably why I come but Bill who works with her great too
Nov 03, 2023 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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