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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,009 Reviews

4,009 Reviews of Jim Butler Chevrolet - Service Center

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November 06, 2023

Stood by vehicle waiting for a service writer to contact me for over 10 minutes. Several writers were on their computers and one was texting on her phone. Writer eventually contacted me and said their compu More

by jfour70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know service writers name.
Nov 08, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to bring your concerns to the attention of our service manager. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

November 06, 2023

Great Process for the truck we purchased for our business. They made it fast and real simple. Great staff to work with from the salesman, sales mgr. and finance dept. More

by jim.mohrmann
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 05, 2023

Very helpful. Joseph was great! Love our new car. I would recommend the dealership to family and friends. More

by a393c199
Recommend Dealer
Yes
Employees Worked With
Joseph Gregory, Robert Schneider
Nov 07, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 05, 2023

Great communications with Kim and prompt and thorough work. That’s why I bring my Vette to you guys for maintenance. More

by greg@gillcpa.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Nov 07, 2023 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2023

Great service! Very prompt and efficient. Worked in their waiting room so it was convenient for me as well. Will definitely go back there. More

by vbbardel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Nov 07, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

November 04, 2023

I have known Kim for years and everything was great. Car was done sooner than expected More

by CONNIEH242
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2023

Worst service ever! Never get a call back! And major hassle to try to get help More

by davidlankfordjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Rhame
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

November 03, 2023

From the service writer to the rental desk, nothing but first class. They really know how to be quick but still explain everything in comprehensible detail. More

by johnlydon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason, Gene Wondell
Nov 04, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2023

The best experience I’ve ever had buying a car,I’m going to refer all my family and friends,Jonathon was the best salesman I’ve ever dealt with,thank u so much for making to simply and fast for me. More

by jrw.mo.44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Osborn
Nov 07, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 03, 2023

Everything went well and everyone was very pleasant. I will definitely go back because of the climate there. More

by tdailey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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